Experience the renowned beauty of Suzhou in an unforgettable location. Our 9-hectare (22-acre) private island retreat on Jinji Lake is only minutes from the bustling city centre, with expansive gardens and dramatic lake views enveloping you in a serene and private sanctuary – a true urban escape. Our open-plan guest rooms, suites and stand-alone villas each offer an ideal hideaway for relaxation, while our signature lakeside dining venues, spa and wellness facilities invite you to savour… Show more Experience the renowned beauty of Suzhou in an unforgettable location. Our 9-hectare (22-acre) private island retreat on Jinji Lake is only minutes from the bustling city centre, with expansive gardens and dramatic lake views enveloping you in a serene and private sanctuary – a true urban escape. Our open-plan guest rooms, suites and stand-alone villas each offer an ideal hideaway for relaxation, while our signature lakeside dining venues, spa and wellness facilities invite you to savour Suzhou’s timeless charm alongside signature Four Seasons service. Show less

北京華爾道夫酒店 Waldorf Astoria Hotel,Beijing artfully blends rich Chinese tradition and modern sophistication along the prestigious Jinyu Hutong in Wangfujing.Waldorf Astoria Beijing is an extraordinary place where your own story begins. Standing as a dramatic bronze building, the hotel is a landmark in the heart of the Wangfujing district and an icon where time transcends through the rich Chinese tradition to todays sophisticated affluent lifestyle. The hotel features 171 luxuriously appointed… Show more 北京華爾道夫酒店 Waldorf Astoria Hotel,Beijing artfully blends rich Chinese tradition and modern sophistication along the prestigious Jinyu Hutong in Wangfujing.Waldorf Astoria Beijing is an extraordinary place where your own story begins. Standing as a dramatic bronze building, the hotel is a landmark in the heart of the Wangfujing district and an icon where time transcends through the rich Chinese tradition to todays sophisticated affluent lifestyle. The hotel features 171 luxuriously appointed guestrooms including 9 with furnished terraces in the main hotel building. Discover authentic Beijing architect and traditional living in our beautifully constructed Hutong Courtyards. Accessed via your own private tunnel and entrance for Hutong guests only, we have 3 Hutong Courtyard Studios and 1 Hutong Family Suite with an extra bedroom suitable for children with bunkbeds. Located in the West Courtyard is the crown jewel of the Waldorf Astoria Beijing, our Hutong Courtyard Villa equipped with two Hutong bedrooms, dining and event space and a private pool. Guests of the Waldorf Astoria Beijing also enjoy the unparalleled benefits of the Hilton Honors Program. Show less

The Hotel has more than 610 rooms/suites(include 17 House-use rooms for internal employees)with 3 outlets inside,include 1 ADD&room service,1 lobby bar and Club lounge.there are 12 function rooms inside hotel,the largest ballroom has 489 sqm.The hotel is the largest luxury Ritz-Carlton brand hotel of the world.

Six Senses Qingcheng Mountain is the first six senses resort in China, the whole resort covers an area about 164,082 sqm with 130 suites and villas inside, inclusive 19 luxurious Villas and 1 Presidential Villas, Organic Garden, Kids club, Garden Cinema and luxury iconic six senses spa, tennis court, swimming pool, as well as kinds of restaurants and Grand ballrooms.I was fully in-charge of Housekeeping 4 sections daily operation including Floor area, PA section, Laundry, Flower… Show more Six Senses Qingcheng Mountain is the first six senses resort in China, the whole resort covers an area about 164,082 sqm with 130 suites and villas inside, inclusive 19 luxurious Villas and 1 Presidential Villas, Organic Garden, Kids club, Garden Cinema and luxury iconic six senses spa, tennis court, swimming pool, as well as kinds of restaurants and Grand ballrooms.I was fully in-charge of Housekeeping 4 sections daily operation including Floor area, PA section, Laundry, Flower shop.P&L Expenses figure lower then budget: Supply & others: 18.9/night (budget is 26.00)Cleaning & cleanliness: 1.29/night (budget is 5.49)Updated and completed department SOPI was in-charge of department all sections job skill training, training hour: 4.5hours/staff/month (this is the highest target of group)Responsible department year budget including Uniform, guest rooms amenities, Cleaning & cleanliness, Capex, review all the maintenance contract. Show less

Forbes Five Stars Deluxe International Luxurious Hotel at Mandarin Oriental Beijing, Wang fu jing with 73 deluxe rooms inclusive of 12 suites, 3 F&B outlets, 3 functional halls.Reporting to --- Director of HousekeepingResponsible for---.1 Assistant housekeeper;1 laundry Mgr, 7supervisors of all sections, 28 service associates of all sections.In charge of Housekeeping 4 sections daily operation including: Floor area, PA section, Laundry and Flower Shop.P&L Expenses figure lower… Show more Forbes Five Stars Deluxe International Luxurious Hotel at Mandarin Oriental Beijing, Wang fu jing with 73 deluxe rooms inclusive of 12 suites, 3 F&B outlets, 3 functional halls.Reporting to --- Director of HousekeepingResponsible for---.1 Assistant housekeeper;1 laundry Mgr, 7supervisors of all sections, 28 service associates of all sections.In charge of Housekeeping 4 sections daily operation including: Floor area, PA section, Laundry and Flower Shop.P&L Expenses figure lower than budget: Supply & others: 65 / night (budget is 70)Cleaning & cleanliness :2.61 / night (budget 3.53).Staff Opinion Survey (Leadership index) achieve 93% (budget 83%).In charge of department all sections job skill training, training hour: 46.28 hours /staff/ year (budget 36 hours).Assist department year budget including Uniform, guest rooms amenities, Cleaning & cleanliness, Capex, review all the maintenance contract.LQA Quality Audit 98.5% .Forbes Audit 98.7%. Show less

Forbes Five Stars Deluxe International Luxurious Hotel and The Residences & Apartments at Mandarin Oriental Shanghai, Pudong. With 572 deluxe rooms inclusive of 362 guest rooms of hotel and 210 Apartment,4 F&B outlets, 11 functional halls inclusive of 2 grand ballroom.Reporting to –Assist Executive HousekeeperResponsible for --- Floor supervisor, Houseman & Store，total 10 supervisors , 50 service associates of all sections

Floor Room Attendant / Store Keeper / Coordinator / Apartments Server