Nicole L. Email & Phone Number

Santa Rosa, California, United States

Santa Rosa, California, United States

· Perform fitting and execute modifications as necessary.· Evaluate orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.· Instruct and educate patient in use of orthopedic device.· Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.

· In office and telephone scheduling for all surgeries with the use of ChartLogic EMR and WinPM software.· Process worker’s compensation requests and all insurance authorizations prior to scheduling. · Coordination of preoperative labs and clearances to primary care physicians and/or specialists.· Coordinate with Physician and Nurse Practitioner/Physician Assistants the patient’s readiness for surgery.· Coordinate with hospitals and surgery centers for all provider needs.· Ensure all needs and wants are met for the providers prior to surgery date.

Santa Rosa, California, United States

· Scheduled new and existing patient appointments using ChartLogic and WinPM software.· Made appointment confirmation calls daily.· Scanned all patient documents into the EMR· Checked for insurance eligibility and coverage.· Roomed the patients and entered their medical history into the EMR· Removed sutures for all post-op patients.· Ensured inventory and supplies were stocked while making certain all needs of the doctor and other providers were met.

Santa Rosa, California, United States

· Operated a cash register for cash, check and credit card transactions with 100% accuracy.· Cleaned and organized the store, including the checkout desk and displays.· Alerted customers to upcoming sales events and promotions.· Completed all point of sale opening and closing procedures, including counting the contents of the cash register· Welcomed customers into the store and helped them locate items.

Santa Rosa, California, United States

· Greeted patrons at the door and escorted them to their tables.· Scheduled reservations and planned seating arrangements with management prior to dinner service.· Handled customer complaints with good listening skills and working with management.· Fostered a positive work environment by consistently treating all employees and patrons with respect and consideration.· Memorized restaurant specials, beverage lists and accompanying meals.· Wrote or memorized orders and entered orders for transmittal to kitchen staff.· Served food and beverages to patrons at tables as required.· Trained all new employees for both server and host positions. · Welcomed customers into the store and helped them locate items.

Sebastopol, California, United States

· Answered phones and assisted in scheduling appointments as needed.· Set up and cleaned patient exam rooms and assisted patients to exam room.· Sterilized instruments, equipment and related supplies using sterilizers according to dentist and hygienist instructions.· Performed daily inventory of supplies to be kept on hand at all times.· Assisted in filing for the office and staff.

Medical Administrative/Executive Assistant And Medical Secretary

High School Diploma, General Studies