- Review and assess risk of incoming merchant applications.- Assist Underwriter with forming complete applications according to bank requirements. - Follow up with sales representatives on missing information from pending applications.- Track progress of files in excel.- Collaborate with other departments within SuitePay to make sure the application is pushed through the approval process without any hold ups

• Developed a new in-house, Direct Bill program to help our company eliminate the need for third-party finance companies. • Organized a payment gateway system that meets company needs and assigning the proper payment processing providers that integrate with our current online system. Continuously updating the payment website, working towards creating the most user-friendly environment possible.• Created a legal and effective process for sending out billing statements, cancellation notices, policy reinstatement notices, etc.• Manage our billing department by training new data entry and customer service representatives. Advisor for all decisions within the department. • Answer incoming calls and process payments over the phone. • Collaborate with other department leaders within the company to help market our Direct Bill program by adjusting rates and fees that are both fair and profitable. • Process credit card, ACH, check payments along with setting up customers on recurring monthly payment plans. • Compile monthly fund, transaction and batch reports.

Managed all day-to-day reception duties: greet guests and employees, answer phones, tidy up office, ordered office supplies, assisted employees with general office questions, etc. Ordered snacks and office supplies. Helped organize and set up catered office lunches three times a week. Booked conference rooms for employees and assisted job recruiters with setting up internal interviews.Assisted Office Manager with planning office events, high-level meetings, and general improvement of the office.

Project Controls track the status of the development on every cell site with every vendor that PDC works with. All of the information is kept on multiple Excel spreadsheets that I am constantly updating. I work with the Project Managers in Site Acquisition and Architecture Engineering departments to help communicate with our clients on what services are needed for each project. I filled out purchase order request forms and sent them to our clients. I was also in charge of receiving purchase order forms, filing them and saving it in the company's records. My job also was to make sure all projects are getting billed for the correct amounts once services are completed. On top of these tasks, I would also take care of basic office administrative tasks such as answer phones, order office supplies and assist project managers in the office with inconsistent tasks.

I worked in the Learning Resource Center as a drop in mathematics tutor to help the students that would come in and ask for extra help. Students were of all ages and different education levels. While working here, I learned how to adjust my tutor styles based on each student.

I assisted customers and managed the food-market department of the store. I improved on culinary skills as well as customer service. i helped wherever help was needed. The butchers behind the counter would need help preparing meals, refilling the case with more product and assisting customers. When I wasn't helping the butchers, I would greet customers, answer questions, prepare free samples, and take care of purchase transactions.

Competed all four years while receiving an education. Part of the Big West Champions team during the 2009 season. Appointed team captain in 2010-2012. Led fellow teammates through practice and all games year-round. Managed team building exercises, performance enhancing drills, and team bonding activities.

A Division-I student athlete in fast-pitch softball for my 4 years in college. Assisted the team in a Big West Conference Championship in 2009. Started every game in the year of 2011. Appointed team captain for 2011-2012.

I was assigned to fellow student-athletes each quarter to help them with their math skills. I would meet with 2-4 students every week for about an hour each. This helped initiate my love for tutoring and help me realize a new skill I never knew I had. Not only would I assist with homework questions, I would suggest study and preparation tips on how to improve their grade.