*Process order data, adjust container types, batch orders for outbound*Facilitate onboarding and training for new clients*Manage and maintain inventory inbound/outbound*Maintain email communication through personal inbox and Order Processing inbox with excellent customer service and timely responses

*Act as a liaison between Reporting and Compliance Reps to understand new license requirements, new or changing tax and reporting requirements*Provide clear communication between teams and colleagues to ensure necessary documents are available and proper paperwork is being filed*Special Projects – focusing on new tax requirements and setting up tax accounts for winery clients*Work with Owner/President on CA Fed projects processing applications with ABC and TTB

*Develop and maintain relationships with winery clients*Responsible for the onboarding and training process with new clients*Maintaining communication with departments, including: customer care team, warehouse, order processing*Responsible for creating the seasonal shipping calendar and coordinating logistics of inbound inventory, dry goods, products*Create and help execute special project request – such as, but not limited to, repacking, hand labeling, waxing, custom packing, etc*Schedule and maintain the pickup and delivery schedule – weekly*Maintain email communication through personal inbox and Customer Care inbox with excellent customer service and timely responses*Manage and prepare will call pickup orders for wineries, distributors, and customers

Scheduling, logistics, client relations, special projects

* Responsible for the continued development of the wine club program, member growth and retention per the company goals*Research and understand the members and seek-out ways to assist in the development and implementation of member touchpoints and recognition programs*Manage annual calendar which includes processing all orders for club and general allocation*Lead phone sales efforts post club release and general allocation offer in a timely fashion*Develop and maintain relationships by providing exceptional and memorable customer experience*Market and promote private new and unique member experiences*Implement and coordinate wine club events, club release parties, and other special events as required of the position

As a charismatic, energetic representative of Fortune 500 clients, my responsibility is to promote products and brands by utilizing a personalized promotional marketing strategy while building relationships with the public. Beyond promotional sales efforts, I mentor and train equally sports minded individuals as part of the management training provided at  Grayson Carter. If you're looking for a career with a trajectory for growth and a team that becomes family, message me for details.

primary contact for all consumer inquires; strong customer service skills as wellas verbal and written communication skills*focused responsibility on order processing, database management, compliancefollow up, shipment tracking, application processing and membershipcoordination via phone and email*maintain a positive relationship with VC staff* Foster self-development by taking initiative to increase sales and wine knowledge

assist wine club team with inputting new members, placing online wine orders*communicate effectively with staff and customers via phone and email*operate several POS systems, email accounts, ship compliance, etc.

Demonstrate an awareness of and commitment to meeting team sales goals* Create and execute an exclusive wine buying experience for each customer byunderstanding and confidently articulating the individuality of the wines* Learn and operate POS program, open and reconcile cash drawer* Foster self-development by taking initiative to increase sales and wineknowledge

provide prompt and courteous customer service to members, employees andsuppliers*greet members, help members load merchandise, and answer questions*maintain cleanliness of the register and general Front End area

communicate efficiently via phone and email with attendees,co-workers and vendors*assist event planners with pre-program projects; order props, awards, etc*maintain registration records and hotel reservations for event attendees

Interact with guests and provide friendly, efficient service*Maintain positive and professional attitude