Nicole Mcmasters Email & Phone Number

Cuyahoga County And Canton, OH

• Investigated, evaluated, and determined coverage and liability decisions for all phase of processing automobile accident claims in accordance with company guidelines.
• Negotiate bodily injury settlements setting proper reserves within designated authority.
• Communicate complex information to all relevant parties.
• Promotions include: Non Injury to Bodily Injury Field; Claims Specialist I to Claims Specialist II; Medicare Claims Representative.
• Managed a Pending of 150 Exposures with exposures up to $300,000
• Consistently exceeds performance standards set forth by leadership

• Decision making for the Capital Region.
• Responsible to evaluate and process new business and renewal business policies for all lines of insurance by using the Risk Management Policy.
• Assist agents with policies and answering their questions to ensure optimum customer satisfaction.
• Responsible for all property service agent appeals and new hire training for property services.

Bachelor Of Arts (B.A.), Business, Management, Marketing, And Related Support Services

Education record