Nicole Melton Email and Phone Number
As an Operations Manager I managed the daily operations of a plasma collection center, ensuring compliance with quality and safety standards, managing staff and resources, and optimizing efficiency and productivity. I have applied my 17+ years of experience in processing medical records, patient scheduling, and exceptional customer service skills to support the center's goals and mission.I am also pursuing my Master's degree in Healthcare Administration at Franklin University, building on my Bachelor's degree in the same field from Kaplan University. I am passionate about enhancing my knowledge and skills in organization and management within the medical field, accounting and budgeting practices, billing and coding, organizational development, and quality improvement, as well as leadership and ethics in health care. My motivation is to advance my career and contribute to the improvement of health care delivery and outcomes.
Csl
View- Website:
- csl.com.au
- Employees:
- 14897
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Operations ManagerCsl Sep 2023 - Present -
Customer Service RepresentativeNew York Life Mar 2023 - Dec 2023 -
Customer Service RepresentativeAmerihealth Administrators Sep 2021 - Dec 2021Philadelphia, Pennsylvania, United StatesAttains and keeps current with the knowledge and skills required to provide information, service and assistance in response to all inquiries.• Meets quality performance standards and works within established time frames.• Ability to ask effective probing questions and deescalate challenging member inquires and concerns.• Determines the nature of the call and takes all possible action, including research, completing forms, or any follow up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact. -
Customer Service RepresentativeAmerihealth Administrators Sep 2021 - Dec 2021Philadelphia, Pennsylvania, United States -
Client Services Analyst IHealth Management Systems Oct 2017 - Jul 2021United StatesPerform Level I delivery and product reviews as defined by standard operating procedures.• Conduct preliminary research on issues and requests.• Utilize pre-written SQL code for deliverable processing.• Respond to alerts for missing data per standard operating procedures.• Interface with HMS Account Teams to discuss variances on billing results, revenues, and problem resolution.• Provided support to the PI department by contacting hospitals about delinquent medical records requests.
Nicole Melton Education Details
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Healthcare Administration -
Healthcare Administration
Frequently Asked Questions about Nicole Melton
What company does Nicole Melton work for?
Nicole Melton works for Csl
What is Nicole Melton's role at the current company?
Nicole Melton's current role is Operations Manager with expertise in Healthcare Administration.
What schools did Nicole Melton attend?
Nicole Melton attended Franklin University, Kaplan University.
Who are Nicole Melton's colleagues?
Nicole Melton's colleagues are Marion Zaphini, Emma Stonier, Yvonne Chou, Cecilia M. Perera, Pierre Ngom, Mario Castaneda Jr, Patricia Loftus.
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Nicole Rusinowicz
Program Manager | Performance Consultant | Strategist | Tactical Task MasterNew York City Metropolitan Area4conduent.com, gmail.com, tmhp.com, xerox.com -
3mchs.com, gmail.com, mountcarmelhealth.com
2 +161423XXXXX
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Nicole Melton
Los Angeles, Ca1mikmak.tv -
4yahoo.com, mindspring.com, umass.edu, gmail.com
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