Nicole Morlette, Pmp, Msitm Email & Phone Number

Richmond, Va, Us

Richmond, Virginia Area

Software Delivery Manager at the Virginia Retirement System (VRS) the 19th largest pension fund in the United States with over $80 billion in invested assets. Committed to serve those public servants who serve others by helping them prepare for tomorrow, today. Leveraging new technology capabilities to revolutionize our nearly 705,000 customer’s ability to use simple but robust tools. What we do matters, and our people and technology ensure we excel. Our shared values of integrity, teamwork, accountability and agility are on display every day through our passion for leveraging technology to enable business operations in a large financial services environment.>Leveraging innovative software solutions to enable business success>Developing and delivering complex, customer-facing software solutions in an Agile work environment>Managing teams of technology professionals to deliver and maintain innovative software solutions on time and right the first time>Ensuring new software solutions adhere to strict security standards>Providing production support and problem resolution in a complicated business environment>Using excellent communication skills to produce clear documents, presentations and plans>Executing projects and initiatives using software engineering best practices and project management principles and approaches.

Richmond, Virginia Area

Enterprise Application Development Manager for the Software Development of Global Combat Support System – Army (GCSS-Army ERP Project) responsible for the supply support, material management, and procurement areas delivering new capabilities and production support for break/fix changes, application enhancements, and continuous customer usability improvements.>Design/Development: Delivered solutions for SSA (SAP WM and IM) and Material Management (SAP MM, SD, PP, and Procurement) functionality to provide US Army war fighters with detailed real-time logistics capability; 9 major system changes go-lives in 2 major (quarterly) and 3 minor (bi-monthly)targeted releases on-time with zero defects. Budgets ranging from $10k-$500k+>Process Management / Agile Methodology: Fast Track Approval Process Owner overseeing the successful completion of over 66 software application projects with budgets under10k+ against bi-weekly cadence over the past 12 cycles with zero defects>Change Management: Performed detailed assessments of software failure risks for over 400+ incidents to determine constraints and develop mitigation strategies. Evaluated project requirements and specifications and developed software applications that surpassed client expectations.>Leadership / Communication / Teamwork: Collaborated on all stages of systems development life-cycle, from requirements gathering to production releases. Coordinated efforts of 15 team members across several integrated SDLC process teams engaged in various roles to support solution development through each release gate.

Richmond, Virginia Area

Project Manager for Tier 3 Functional Sustainment Help Desk team tasked with reworking incidentticket triage to resolution schedule to protect company from dead-deal expense.>Drove the data maintenance strategies of the Global Combat Support System - Army (GCSS-Army) by conducting SAP PP-MM system analysis and providing super user recommendations for process improvement and technical solutions.>Root Cause Analysis / Risk Management: Identified master data error that led to a business rule compliance infraction that affected 23% of the Property Book units in the system affecting $2.4 million in military assets. Performed complex SQL troubleshooting for successful remediation.>Innovative Problem Solving: Tasked to develop and execute automation programs to correct data cleanup of over 4k master records in conjunction with new validation processes to prevent re-occurrence. Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose. Deployed new business processes that streamlined issue identification, remediation, and drove faster customer resolutions (saved 5hrs per week per Tier 2 Help Desk Analyst).> Process Optimization / Coaching: Developed and implemented internal training system for team of 21 functional system maintainers to appropriate level of SAP competence and how to leverage Excel for large scale data validation with Visual Basic programming instruction techniques.

Richmond, Virginia Area

Cutover Command Center Lead in charge of managing waterfall implementation fielding events for the Global Combat Support System (GCSS) a customized SAP Enterprise Resource Planning (ERP) solution developed to replace US Army Logistics. Responsible for monitoring and controlling performance benchmarks (KPIs) for key system design and integration decisions, ensuring adherence to defined practices and customer intent; and for communicating decisions to stakeholders.>Project Manager:[Wave 1] Finance & SARRS Legacy System Conversion (2013-2015): Achieved 100% customer satisfaction for the Logistics team's conversion and validation on 285 full life-cycle cutover implementations for Warehouse Management (WM) and Material Management (MM-IM).[Wave 2] PBUSE and SAMS-E Legacy System Conversion (2015-2017): Achieved 100% customer satisfaction for the Logistics team's conversion and validation on 1,023 full life-cycle cutover implementations for Procurement.>Data Analysis / Automation: Co-authored VBScript code to automate conversion validation reports and error corrections reducing 87% of man-hours required, allowing for easier increased workload capacity and scalability, and decreasing chance of human error.>Operations Management: Mapped processes, developed flowcharts, and diagrams to holistically examine business flow and identify improvement opportunities in operational steps.>Budget / Control Account Management: Assisted Program Manager with CAM reporting for Earned Value Management (EVM) and time charge auditing for team's 56 personnel.

Buena Park, Ca

Direct report to the President/Owner tasked with setting up a supply chain organization to increase responsiveness, reduce costs, and analyze integration capability into using SAP. Planned, managed and coordinated all logistical operations related to the sourcing and procurement of manufacturing the company’s specialty optics instruments and lens averaging $650,000 in annual revenues. > Implemented lean initiatives resulting in a streamlined production, purchasing, warehousing, distribution, and financial forecasting activities resulting in a decreased supply chain through put cycle time by 27%.> Achieved a 93% on time customer delivery rate while also reducing inventory levels by $200K in a period of 4 months.>Updated company books and digitalized operations to allow analysis of statistical data and reports to ascertain trends in performance, resulting in maximum effective and efficient use of logistical resources that reduced overhead costs by 51% and provided a 99% accountability of equipment and materials valued of $2 million.

Orange County, California Area

B2B Lead Sales Manager outsourced by major Fortune 500 clients to increase their market share through the acquisition of small to medium size business customers on their behalf. Met directly with customer base, and through face-to-face relationship orientated sales, consulted their business needs while increasing my clients' customer base. Acquired over 500 new clients for Quill Corporation. Strong business acumen to develop solutions that can be directly tied to improving corporate goals and quotas, including at the executive level with proven track record of selling to CXO level. Demonstrated the necessary skills to negotiate with peers, partners, and customer using a Win/Win philosophy. Developed main marketing objectives and sales strategy for fielded territory. Selected to serve as team leader and to develop and deliver comprehensive sales training. Innovative consulting approach to the acquisition and retention of customers.Compiled and maintained comprehensive customer profiles. Produced daily, weekly and monthly activity reports and forecasts.

Moshi, Tz

International Work-Study Abroad.Acted as a liaison between the firm and legal clientele.Implemented a logical system of data storage by using unique identifiers to help manage and keep accurate legal action markers and government reporting regulations affecting clientele’s possible causes of action to ensure proper case assignment and reporting in compliance.Attended daily meetings and responsible for dictating minutes, transcribing letters and legal documents, and managing high volume inquiries and e-mail responses.Arranged and organized extensive travel arrangements (domestic and international), and handled processing of various legal functions including: adjourning court dates, depositions, mediations and telephone conferences.Utilized SharePoint software to link distance Outreach Legal Aid offices.

Richmond, Va

Research data architect for the Equality Virginia: Anti-Violence Project. Responsible for gathering, organizing, and distributing policies and procedures for all local and state run police department response protocols to same-sex domestic violence calls. Developed large scale data architecture/data strategy to achieve long range research grant goals. Implemented automated maintenance of the database-generated log files including archival, compression and eventual expiration of obsolete logs and data files. Conducted research using behavioral science principles, methodologies, and technologies in an applied state and local governmental setting.Research Highlights:> Ensured the operational procedure of collecting, editing, monitoring and utilization of survey results data.> Operating the SPSS software for data entry and output.> Analysis, interpretation and draw the inferences from output statistic using SPSS Excel.> Presentation of information in geographical, demographical, and governmental basis in the form of reports, graph and table by using the SAS, SPSS Excel, and MS Access.> Collected field data through interviews and focus groups, analyzed existing databases, and conducted statistical or descriptive analyses, including the report writing and dissemination, of the outcomes.

Master Of Science - Ms, Information Technology Management

Education record

Bachelor Of Arts - Ba, International Relations And Affairs

Bachelor Of Science - Bs, Anthropology