• Evaluate vehicles and estimate necessary repair costs after a vehicle has been in a collision.• Collaborate with customers, technicians, and insurance adjusters to identify and accurately price all necessary repairs.• Schedule technicians and distribute workload amongst technicians.• Manage accounts payable and accounts receivable. • Translate Mitchell estimates into CCC ONE estimates.• Maintain detailed, accurate records of all estimates and repairs.• Verify and order parts to ensure timely repairs.• Invoice parts to distributors, dealerships, and insurance companies.• Communicate the repair process with customers and answer any outstanding questions.• Review estimates with insurance adjusters and discuss repair costs.• Act as reception to ensure proper communication between customers and the shop.• Use ALLDATA to ensure accurate repairs.• Invoice applicable distributors in 3M.• Diagnose vehicles via AirPro and Aztec.• Adapt and manage unexpected tasks.• Handle escalations to ensure customer satisfaction.• Ensure shop compliance to maintain I-CAR Gold Certification.• Disburse payroll and verify hours worked.

• Answer incoming emergency/non-emergency calls using a multi-line phone system. • Screen, evaluate, and provide assistance to emergency and non-emergency callers.• Coordinate and disseminate critical information via specialized computer and communication systems.• Refer calls to the appropriate person/department when necessary.• Precisely and accurately perform multiple activities simultaneously by responding to communications and events with swift response times.• Perform in a team setting while receiving training and coaching from various sources.

• Answer inquiries relating to delivery information and Lowe’s products.• Communicate with customers on timeframes for deliveries of major appliances, O.P.E appliances, and Outdoor products.• Assist stores on delivery inquiries, including re-trips & pick-ups per store & customer’s request.• Updated delivery status via MAP system CLICK.• Ensure accurate data entry of customer information.• Help customers love where they live.• Work closely cross-departmentally with surrounding team members locally and in Wilkesboro, North Carolina to help and seek assistance when needed to relay a timely response for customers.• Train new hires on call policies and procedures.• Assist with monitoring and updating our policies for handling calls, both inbound and outbound.

● Document intake property of inmates, collect proper documentation from officers regarding inmates and ensure all documents were filed correctly; responsible for inventory and stocking, and all resources are available upon request or need.

• Direct attendees and visitors in locating rooms and locations of events.• Maintain knowledge of current and upcoming events.• Ensure that the area is open or secured per event request.• Maintain a safe environment for visitors, attendees, and employees.• Respond to any medical, money escorts, or ejections upon request.

• Work terminally ill individuals in their home setting to help provide care while also allowing them to maintain their independence.• Assist clients in running errands and attending doctor appointments.• Ensure and maintain a clean and safe living environment.

• Organize and coordinate work schedules for employees.• Manage vendor/supplier relationships through effective communication.• Address and de-escalate employee and customer concerns. • Facilitate local and national orders.• Ensure accurate and compliant files.• Disburse payroll.

• Manage a team of employees and assist in respective duties.• Maintain accurate inventory.• Provide customer assistance.• Review timecards.

• Provide an after-school program for children in the community. • Establish and maintain a clean, safe environment for elementary school students.• Communicate with parents in a timely manner.• Address positive and negative feedback from parents regarding their respective children.

• Receive medical training as a first responder.• Train in mitigating damage from wild-land and field fires.• Learn how to handle hazardous material accidents and fires.• Work efficiently with a team to minimize damage to a victim’s property.