Oversees ongoing execution and maximization of current portfolio of People products, tools and initiatives aimed at maintaining exceptional employee experiences by monitoring KPIs and success metrics. Builds feedback collection systems to understand end user experiences, highlights and pain points and communicates with initiative stakeholders to understand opportunities for improvement and builds workplans to implement changes.

Support both Company-Owned and Franchised restaurant and staff employeesCoordinator and presenter for Restaurant Management Orientation monthly, orientating about 200 employees a yearSupport and Participate on the Regional People Team to create and recommend People Practices to be executed throughout 700 restaurantsCoordinate tracking for employee records such as performance reviews and company policies for over 100 staff membersCreate people materials to help market People within McDonald's, such as an Employment Image Brochure and an advertisement for McDonald's Voice of McDonald's contestPlan and Coordinate annual staff meetings, banquets for restaurant employees and Regional Operator MeetingMaintain and update the HR/People website on the company intranet

Assisted customers with banking transactionsCreated relationships that contributed to retaining loyaltyProvided product suggestions to maximize customers' potential earnings

Corresponded & communicated with all levels of the organizationCoordinated community service projects including United Way Campaign activitiesUtilized Oracle HR/Payroll System & facilitated data changes with corporate locationAdministered pre-employment tests that included Work Keys, Safety Inventory, & Electrical SkillsCoordinated drug screening & reference checking processesManaged electronic employment advertising procedure & ensured VEVRAA compliance Assisted with applicant tracking & data maintenance for location’s EEO/AAP Reporting RequirementsAssisted in daily activities involving over 500 associates