Nicole Isaacs Email & Phone Number

Greater New York City Area

Greater New York City Area

• Responsible for providing single point of contact to borrowers whose loans are delinquent or at high risk for delinquency.
• Responsible for analyzing the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency. Identify, maintain, track and log requested documentation for loan.
• Answer inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process.
• Notify customers of loan modification decision, current status, options, timelines, coordination touch points, and customer obligations through the process.
• Ability to handle confidential material in a professional, highly ethical manner.
• Place outbound calls to notify borrowers when additional loan document information is required; follow up on loan docs

Assist in high school mock trials during school yearMaintain and file documentsAssist in setting up a summer camp for mock trials

1095 Avenue Of The Americas

• Provided assistance to attorneys and their administrative staff
• Assisted in the production of reports and legal documents
• Maintained and file legal documents
• Processed correspondence for Chief Counsel
• Recorded time-keeping for International attorneys in Law Manager
• Ordered and maintain office supplies

Scanned documents for administrative staffInputted documents into computer via scannerReported accuracy of administrative work for staffMaintained / Was responsible for the organization of the staff's important documents

Bachelor Of Arts, Political Science

H.S Diploma; International Baccalaureate Certificate