Nicole Isaacs Email & Phone Number

Greater New York City Area

Greater New York City Area

• Responsible for providing single point of contact to borrowers whose loans are delinquent or at high risk for delinquency.• Responsible for analyzing the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency. Identify, maintain, track and log requested documentation for loan modification review.• Answer inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process.• Notify customers of loan modification decision, current status, options, timelines, coordination touch points, and customer obligations through the process.• Ability to handle confidential material in a professional, highly ethical manner.• Place outbound calls to notify borrowers when additional loan document information is required; follow up on loan docs • Ensure necessary information and complete packages are received in a timely manner, maintained, tracked, and logged in multiple systems.

Assist in high school mock trials during school yearMaintain and file documentsAssist in setting up a summer camp for mock trials

1095 Avenue Of The Americas

• Provided assistance to attorneys and their administrative staff • Assisted in the production of reports and legal documents• Maintained and file legal documents• Processed correspondence for Chief Counsel• Recorded time-keeping for International attorneys in Law Manager• Ordered and maintain office supplies• Inputted data into legal databases• Photocopied, transcribed and scanned legal documents

Scanned documents for administrative staffInputted documents into computer via scannerReported accuracy of administrative work for staffMaintained / Was responsible for the organization of the staff's important documents

Bachelor Of Arts, Political Science

H.S Diploma; International Baccalaureate Certificate