Nicole Young Email & Phone Number

Special Education, 7th Grade, ELA (Thanks to the NYC Teaching Collaborative Program!)Peer Collaborative TeacherCurriculum Planning: Infuse the curriculum with lessons aligned to cultural and identity; Social Justice short stories mini unit, Inauguration Poetry mini unit, Text-to-self project unit empowering students to learn more about their culture. Created event-driven lessons including self-value lessons to support social-emotional learning, hybrid-learning pen-pal program to encourage social interaction, entry tasks to infuse cultural awareness into Respect for All Week.Data Collection and Analysis: Design and maintain custom spreadsheet to track skills & standard; generate “glow and grow” reports to empower students to track individual performance; generate class reports to understand skills & standard performance for lesson reflection and revision. Peer Collaboration: Founded, designed and executed the inter-visitation literacy program “Read Across Pershing” enabling all subject teachers to read stories during ELA classes. Create and host virtual professional development sessions including in support of Danielson 2 and 3.Strategic Leadership: Lead coordinator for annual Literacy Night, a multi-faceted event showcasing school and community resources to empower families to engage in their student’s ongoing literacy. Member of Instructional Leadership Team, ELA Curriculum Planning Team and Equity Team.

Greater New York City Area

Accomplished Senior Communications professional with a proven track record of developing and implementing internal and external strategies that are grounded in competitive intelligence, customer insights and market awareness. Also skilled in developing and executing change management and reputation management processes.Public and private sector experience with small businesses and big-name brands in B2B, B2C, technology, legal services and women-focused industries. My specialties include cross-functional collaboration, structure and process development, requirements definition, program management and mentorship. My functional expertise includes ideation and strategy, message development, marketing strategy, reputation management, public/media relations, customer communications and value proposition development. My personality is inquisitive -- I ask a lot of questions, always searching for the root cause of a problem to deliver a solution with the best possible outcome and ROI. I have little tolerance for mediocrity and cookie cutter solution; each day is an opportunity to collaborate and find a new way to deliver messages that drive behavior.

New York Ny

Manager, Public Relations (2011-2012)Senior Manager, Public Relations (2012-2013)Senior Manager, Corporate Communications (2013-2015)Senior Manager, Divisional Communications (2015-2017)Lead, Internal and External Communications (present)GRC is the $1.1 billion division of Wolters Kluwer, with 4,000 employees in 28 countries, organized around 8 business units and 7 centralized functions in 350 global offices.I provide direct counsel to the CEO and executive team to help articulate business objectives to employees and customers. Recipient of the 2014 “CEO Award”, which recognizes a dozen top performers with leadership abilities, and one of 30 people to receive the 2015 “Who Made a Difference” for process excellence.

Worked directly with the founding members of iRelaunch to develop a public relations campaign to reach professional women who seek to relaunch their career. Secured print and television interviews to publicize the quarterly iRelaunch Return to Work Conference.Worked directly with the Board of Directors at Organizational Design Forum to outline a strategy to help the volunteer-run organization increase brand awareness, generate more membership and simplify operations.

Selected to fill newly created position to streamline operations and create an action plan for business development. Developed a communications strategy to position the company as an industry leader, to attract prospects in new markets and draw top employee talent.

Increased brand awareness among new categories of external stakeholders. Planned and led marketing campaigns to redefine the alliance and partnership program. • Introduced a targeting pitching approach that led to a 50% increase in the NYSE’s signature (co-branded) Partnership Program with listed companies. • Enhanced NYSE brand awareness through sponsorship negotiations and hosting contracts with events such as Fortune’s Most Powerful Women in Business. • Managed crisis communications during 9/11 attacks and the CEO resignation to ensure internal and external communications was consistent and accurate. • Advised senior management on details and participation in high-profile client projects; liaised and guided visiting senior executives and other dignitaries.

Worked on two premier publications at Time Inc. Created sales and marketing collateral for eCompany magazine to convey the editorial focus of the book in a crowded market and designed sales materials for the account team. At Fortune magazine, worked for luxury and automotive account managers and helped create industry-specific profiles and presentations for those categories.

Served as spokesperson at district-wide events hosted by community groups and government agencies. Delivered the Congressman's message specific to the event and communicated constituent concerns back to the district office.

30 Credits, Pedagogy

ASPDP fosters educational equity by offering rigorous professional learning

Master'S Degree, Science Of Education

Certificate, Entrepreneurship/Entrepreneurial Studies

B.S., Political Science