Nicole Bistram Email & Phone Number

Los Angeles Metropolitan Area

Applied advanced analytical techniques to identify and interpret emerging trends in customer usage data, uncovering key opportunities for 25% cost savings through database and app migration savings plans.Leveraged AWS Cloud architecture knowledge to create and automate ETL pipelines and queries using AWS Glue Studio, S3, Athena, and Lambda functions.Demonstrated proficiency in data visualization and supported CSM and engineering teams by using Amazon QuickSight to generate dynamic dashboards of clients’ cloud migration progress and spend details.

Santa Ana, California, United States

Led the conception and execution of highly successful lifecycle marketing campaigns, encompassing comprehensive audience segmentation strategies, data analysis, and targeted outbound communications, resulting in a significant boost in customer retention and loyalty.Implemented an innovative automated digital notice system, fully compliant with security standards, which successfully preserved 30% of at-risk accounts from escheatment, preventing potential revenue loss and reinforcing customer trust.Orchestrated and oversaw a dynamic multi-channel digital banking campaign, driving an impressive 40% annualized surge in web traffic and monthly app downloads.

Santa Ana, California

Pioneered the successful implementation of Asana for Agile project management, leading to enhanced team collaboration, streamlined workflows, and improved campaign execution efficiency.Demonstrated exceptional crisis management skills by coordinating, writing, and promptly publishing all emergency communications, effectively providing member education and critical financial support during challenging times.Orchestrated a remarkable 200% increase in social media engagement, propelling the organization to a top 30 ranking amongst national credit unions on Instagram, effectively expanding brand reach and fostering a highly engaged online community.Spearheaded the end-to-end process of drafting and managing creative assets for cross-channel acquisition and lifecycle campaigns, ensuring consistent branding.

Santa Ana, California

Collaborated closely with legal teams, PR agencies, and branding partners to strategize and execute highly effective marketing initiatives, resulting in increased customer reach, acquisition, and brand visibility.Acted as a pivotal liaison between the Marketing team and various company departments and external vendors, fostering seamless communication and efficient project coordination.Skillfully planned, coordinated, and successfully executed a diverse range of internal and external company events and in-branch promotions, ensuring flawless event management and impactful customer engagement experiences.Developed and nurtured strong partnerships with key stakeholders, vendors, and community partners, facilitating cross-promotional opportunities and strengthening the company's brand presence in the market.

Murrieta, California

Produced compelling written content for diverse marketing channels, including social media, email campaigns, magazines, websites, and digital advertisements, resulting in enhanced brand recognition and increased client engagement.Conducted in-depth market research and analysis to develop detailed consumer profiles across diverse industries, leveraging these insights to create highly targeted branding strategies that resonated with the intended audiences.Utilized Asana and HubSpot to efficiently manage team coordination, project timelines, and task completion, ensuring streamlined workflows and on-time delivery of marketing initiatives.Actively contributed to cross-functional teams, collaborating with designers, developers, and sales teams to ensure cohesive and integrated marketing efforts that delivered a consistent brand experience across all touchpoints.

Corona, California

Generated content and presentations for company pitches and proposals to capture critical investment opportunities and leads.Copy-wrote company documents and conducted research to establish more cohesive branding and greater industry exposure.Created initial foundation for company LinkedIn profile and general online presence to strengthen brand reputation and recognition.

Newport Beach, California

Planned, developed, and scheduled monthly social media and advertisement copy decks to promote client visibility online.Created digital assets and pitched additional concepts for unique campaign themes and messaging tactics to drive client satisfaction.Conducted and documented research for clients in the food, fashion, hospitality, and technology industries for effective targeted messaging.

Newport Beach, California

Created and managed monthly social media and press content for numerous clients to drive online engagement and establish strong brand resonance.Supported multiple accounts with research, strategy, press releases, and media placements to exceed KPIs and maintain client satisfaction.Planned and coordinated office events and calendars to ensure team cohesion, collaboration, and office enthusiasm.

Newport Beach, California

Developed social media cadences and ad copy to maximize clients' online presenceResearched news updates and press releases for successful media pitches and high-level client reports.Composed detailed social media analysis reports to highlight campaign success and performance for client review.

Newport Beach, California

Offered personal styling and wardrobe assistance tailored to individual customers.Generated and fulfilled sales in all departments: clothing, accessories, shoes, home, and beauty.Assisted with general store operations by restocking, organizing, closing, and preparing mobile orders.

Long Beach, California

Greeted and directed guests, responded to customer concerns to ensure enjoyable experiences. Sold individual and group annual memberships with three consecutive successful sales. Set up events and assisted with multiple festivals to increase guest interaction. On-boarded guests at various exhibits to provide an orderly and safe environment.

Bachelor'S Degree, Business Administration - Marketing

Activities and Societies: Alpha Kappa Psi, Kappa Kappa Gamma

Business, Sociology