Sarah Azmi
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Sarah Azmi Email & Phone Number

Customer Service KL Team Lead - Xsolla at Xsolla
Location: WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Xsolla
Role
Customer Service KL Team Lead - Xsolla
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Company size
319 employees

Who is Sarah Azmi? Overview

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Quick answer

Sarah Azmi is listed as Customer Service KL Team Lead - Xsolla at Xsolla, a company with 319 employees, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Sarah Azmi.

Sarah Azmi previously worked as Customer Service KL Team Lead at Xsolla and Advisor I - Facebook Client Service at Concentrix. Sarah Azmi holds Culinary Arts/Chef Training from Berjaya University College.

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Email format at Xsolla

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Xsolla

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Profile bio

About Sarah Azmi

I am a highly skilled professional with a proven track record in conducting comprehensive training for new hires, identifying top talent in the recruiting and hiring process, and effectively managing a team.Overall, I am a valuable asset for organizations seeking to optimize their workforce and achieve sustainable success.

Current workplace

Sarah Azmi's current company

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Xsolla
Xsolla
Customer Service KL Team Lead - Xsolla
sherman oaks, california, united states
Website
xsolla.com
Employees
319
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Company profile
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4 roles

Sarah Azmi work experience

A career timeline built from the work history available for this profile.

Customer Service Kl Team Lead

Current
Xsolla

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

  • Successfully leading teams to achieve targeted SLAs and excel in performance.
  • Playing an active role in the recruitment and hiring process of new agents.
  • Providing comprehensive training to new agents during onboarding and conducting refresher sessions as needed.
  • Mentoring and guiding low-performing agents to meet targeted metrics.
Apr 2022 - Present

Advisor I - Facebook Client Service

Concentrix

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

  • Provide assistance to Facebook advertisers (unmanaged clients of various tiers) regarding Facebook products, services, and platforms via chat and email channels.
  • Escalating problems to the relevant department and following up with cases on daily basis and resolving queries within given SLA.
Jun 2021 - Apr 2022

Customer Experience Specialist

Agoda

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

  • Attending customer’s queries covering all aspects of Agoda’s services from all around the globe via calls, emails, or live chats.
  • Reaching out to customers, travel agencies, suppliers, and hotels as a middle party to achieve agreement or to relay important notices.
Dec 2020 - May 2021

Demi Chef

Hyatt Regency

Kuantan, Pahang, Malaysia

  • Produce baked goods and desserts for everyday use as well as for large-scale events.
  • Calculate food costs and order ingredients and goods for weekly use.
Apr 2018 - Apr 2019
Team & coworkers

Colleagues at Xsolla

Other employees you can reach at xsolla.com. View company contacts for 319 employees →

EB Ekaterina Boyko Ekaterina Boyko Colleague at Xsolla Los Angeles, California, United States, United States View → СС Сергей Сипатов Сергей Сипатов Colleague at Xsolla Nizhniy Novgorod, Nizhniy Novgorod, Russia, Russian Federation View → AF Alma Ferguson Alma Ferguson Colleague at Xsolla Granger, Indiana, United States, United States View → NM Natalie Miller Natalie Miller Colleague at Xsolla Los Angeles, California, United States, United States View → OM Oleg Metsker, Phd Oleg Metsker, Phd Colleague at Xsolla St Petersburg, St Petersburg City, Russia, Russian Federation View → GA Guillermo Aranda Guillermo Aranda Colleague at Xsolla Victorville, California, United States, United States View → VK Vova Kostarev Vova Kostarev Colleague at Xsolla Russia, Russian Federation View → DM Daria Mironova Daria Mironova Colleague at Xsolla Yerevan, Yerevan, Armenia, Armenia View → OA Obinna A. Ochiagha Obinna A. Ochiagha Colleague at Xsolla Berlin, Berlin, Germany, Germany View → IR Ilya Rassamakhin Ilya Rassamakhin Colleague at Xsolla WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View →
1 education record

Sarah Azmi education

FAQ

Frequently asked questions about Sarah Azmi

Quick answers generated from the profile data available on this page.

What company does Sarah Azmi work for?

Sarah Azmi works for Xsolla.

What is Sarah Azmi's role at Xsolla?

Sarah Azmi is listed as Customer Service KL Team Lead - Xsolla at Xsolla.

Where is Sarah Azmi based?

Sarah Azmi is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with Xsolla.

What companies has Sarah Azmi worked for?

Sarah Azmi has worked for Xsolla, Concentrix, Agoda, and Hyatt Regency.

Who are Sarah Azmi's colleagues at Xsolla?

Sarah Azmi's colleagues at Xsolla include Ekaterina Boyko, Сергей Сипатов, Alma Ferguson, Natalie Miller, and Oleg Metsker, Phd.

How can I contact Sarah Azmi?

You can use AeroLeads to view verified contact signals for Sarah Azmi at Xsolla, including work email, phone, and LinkedIn data when available.

What schools did Sarah Azmi attend?

Sarah Azmi holds Culinary Arts/Chef Training from Berjaya University College.

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