Sarah A. Email & Phone Number

Johore, Malaysia

- Training new customer service team members- Using customer relationship management software (CRM) to document customer interactions- Monitoring average call length and overall team volume- Listening to individual calls to ensure quality- Leading performance reviews for team members- Creating intervention and improvement plans for team members- Creating.

Johore, Malaysia

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications.

Johor Bahru, Johore, Malaysia

Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.Packaging food and beverages for sale.Selling coffee and tea blends and brewing equipment.