Nicole Caban Email & Phone Number

Orlando, Florida, United States

Led the development and implementation of a comprehensive three-day client training program, resulting in clients achieving full proficiency in our product.Created training materials such as facilitator guides, job aides and activities for hands-on practice.Revamped and modernize courses for DOD clients, preserving valuable content while enhancing user experience.Learned complex technical information to develop plain language training for diverse audiences.Developed a… Show more Led the development and implementation of a comprehensive three-day client training program, resulting in clients achieving full proficiency in our product.Created training materials such as facilitator guides, job aides and activities for hands-on practice.Revamped and modernize courses for DOD clients, preserving valuable content while enhancing user experience.Learned complex technical information to develop plain language training for diverse audiences.Developed a comprehensive onboarding program and orientation for new hires, including the development of handouts and facilitator training manuals.Monitored learner progress and comprehension through assessments, providing detailed feedback to management to enhance training effectiveness.Co-chaired the social committee to plan engaging events for employees, fostering a positive company culture. Show less

Maitland, Fl

Successfully manage multiple grants while meeting and exceeding deliverable goals. Schedule and coordinate professional development sessions for adult education teachers, tutors and adult learners (Basic Literacy and ESOL).Work with content developers to design engaging online courses for students and teachers.Manage and update online tutor training courses. Facilitate courses and created custom courses for other organizations, resulting in easy online volunteer training… Show more Successfully manage multiple grants while meeting and exceeding deliverable goals. Schedule and coordinate professional development sessions for adult education teachers, tutors and adult learners (Basic Literacy and ESOL).Work with content developers to design engaging online courses for students and teachers.Manage and update online tutor training courses. Facilitate courses and created custom courses for other organizations, resulting in easy online volunteer training. Create marketing emails and marketing kits for events.Plan, manage and successfully execute an annual conference, negotiating contracts with hotels, leveraging in-kind donations and utilizing volunteer staff.Communicate and establish friendly relationships with sponsors, volunteers, donors, and staff. Show less

Helped increase capacity in organizations by assisting with fundraisers and creating online materials.Assisted with annual fundraisers for Manatee Literacy Council and Florida Literacy Coalition.Identified potential local partners for two projects: Family Literacy Project and Health Literacy Summit.Updated online course for tutor training.Created videos aimed at teaching health literacy to adult students.

Provide excellent customer service, while carrying out daily store maintenance.Job functions include:- Opening and closing procedures.- Balance and deposit cash in store.- Meet customers needs.- Create custom invitations or small events and parties.- Organize large invitation orders for weddings.

Graduate Certificate, Instructional Design

Bachelor Of Arts (B.A.), Political Science And Government