Nicole Saunders Email & Phone Number

Madison, WI, US

Foster City, California, US

Customer Experience Marketing at Coupa is a new business unit, bringing together our pre-existing customer marketing and community teams to become a customer focused lifecycle marketing team. As the head of this team, I oversee executive engagement, customer advocacy, community, user groups, sales references, and our group supports webinars, global and.

San Francisco, California, US

San Francisco, California, US

As a part of Zendesk's Global Digital Experiences leadership team, I am responsible for strategy and direction related to all aspects of our online user community experiences. My team works cross-functionally with support, product, marketing, and other teams to engage users at every step of the customer journey. Our mission is to build, nurture, and scale.

San Francisco, California, US

As the Manager of Community Engagement, I managed the Community Team, set strategy, defined policy, and promoted our family of support communities to users, with the goal of increasing our customers' adoption of online self-service and community based support.

San Mateo, CA, US

At Jaunt, I was responsible for all of the company's official social media accounts, including strategy, content development, execution, community management, and analytics. I also ran all of Jaunt's event marketing, identifying key event opportunities, planning our presence, hiring vendors, and managing the events as they happen. I worked.

TappedIn Social, LLC was my social media and branding consultancy. I offered a full range of online marketing and community building services, including:- Social media strategy (initiatives and campaigns, coordination with other marketing efforts, content schedules, and recommendations for site and network presence improvements.) - Content development and.

Denver, Colorado, US

As the Community Development Director, I worked to bring together inspired and ambitious entrepreneurs, small businesses, and startups. I was responsible for all aspects of sales, content marketing, social media management, programming, member services, and community relations.I successfully developed and implemented both inbound and outbound lead.

Denver, US

At WideFoc.us, I served in a contract capacity as the agency's Senior Community Manager. Responsibilities and accomplishments there included: - Serving as the primary Community Manager for their major client accounts, including Forest City Stapleton, Advanced Brain Technologies, Delizza Desserts, Denver Hospice, and others.- Developing content schedules.

Denver, CO, US

I was hired to launch Built In Denver, (now Built In Colorado) establish, and grow the community, both online and across the front range. Responsibilities and accomplishments there included: - Driving brand awareness and site membership for the Built In Denver community through strategic social media, email marketing, community events, and relationship.

I've written feature articles, newsletters, and blog posts for other businesses and publications. Past publications include: - "Best of Denver" articles for CBS4 Denver- Ongoing column, Denver Wedding Planning Examiner, Examiner.com.- 30+ feature articles in Wisconsin Woman Magazine

Denver, Colorado, US

I learned the ins and outs of event planning as a member of the Touch of Bliss team, and planned a benefit for the launch of Mondo Guerra's Pozitivity Project.

Customer service, ticket sales, event planning and house management.

Madison, WI, US

I fulfilled the roles Payroll and Benefits Coordinator, Purchasing Card Site Manager, Effort Coordinator, and Assistant to the Chair of the Department of Educational Policy Studies. In these roles I managed the departmental budget, worked with hiring, visas for international scholars, and other administrative coordination for the department.

Washington, District Of Columbia, US

I managed and edited the content for their website and quarterly newsletter, initiated the LWVWI's first social media presence, wrote and distributed press releases, performed bookkeeping, database management, kept membership records, and was responsible for general office management.