Nicole Fernandez

Nicole Fernandez Email and Phone Number

Manager - HR Field Operations North America @ Hilton
mclean, virginia, united states
Nicole Fernandez's Location
Corona, California, United States, United States
About Nicole Fernandez

Director of Human Resources with broad experience in all aspects of managing, recruiting, employment, training and development, and team member relations. Direct experience with hiring, terminations, leaves of absence and benefits, instructor-led training and course tracking, employee relations, personnel management, worker's compensation and community service initiatives.Specialties and knowledge of computer programs/systems include: Taleo, PeopleSoft, eRecruit, OnQ Property Management System, Birch Street, HRPlus, eVerify, Delphi, Microsoft Office to include Word, Outlook, PowerPoint, Excel & Publisher.

Nicole Fernandez's Current Company Details
Hilton

Hilton

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Manager - HR Field Operations North America
mclean, virginia, united states
Website:
stayhgi.com
Employees:
89197
Nicole Fernandez Work Experience Details
  • Hilton
    Field Human Resources Manager
    Hilton Aug 2023 - Present
    California, United States
  • Doubletree By Hilton Ontario Airport
    Director Of Human Resources
    Doubletree By Hilton Ontario Airport Mar 2018 - Present
    Ontario, California
  • Doubletree By Hilton Anaheim - Orange County
    Complexed Director / Assistant Director Of Human Resources
    Doubletree By Hilton Anaheim - Orange County Jul 2014 - Feb 2018
    Orange, California
    Assistant Director of Human Resources with broad experience in all aspects of managing, recruiting, employment, training and development, and team member relations. Direct experience with hiring, terminations, leaves of absence and benefits, instructor-led training and course tracking, employee relations, personnel management, worker's compensation and community service initiatives.Specialties and knowledge of computer programs/systems include: Taleo, PeopleSoft, eRecruit, OnQ Property Management System, Birch Street, HRPlus, eVerify, Delphi, Microsoft Office to include Word, Outlook, PowerPoint, Excel & Publisher.
  • Doubletree By Hilton Doheny Beach - Dana Point
    Human Resources Manager
    Doubletree By Hilton Doheny Beach - Dana Point Nov 2011 - Jul 2014
    Dana Point, Ca
    • Manage all aspects of employment from requisition management, initial screening, interviewing, & on boarding.• Manage all corrective actions including internal investigations, discipline & termination.• Conduct & maintain corporate brand standard trainings & talent development.• Organize team member recognition programs & events.• Lead CARE committee in guest/client satisfaction initiatives & community service projects.• Oversee SAFETY committee & ensure hotel meets all regulations under Loss Prevention for Hilton.• Administer annual benefit enrollment for team members.
  • Doubletree By Hilton Anaheim - Orange County
    Senior Event Services Manager
    Doubletree By Hilton Anaheim - Orange County Mar 2011 - Oct 2011
    Anaheim/Orange County
    • Responsible for large-scale meetings and conventions, with groups averaging 100 - 600 Guestroom Nights, 50-250+ attendees during their program.• Managing and detailing programs over multiple days, individual breakout meetings, large general sessions, etc.• Menu planning and detailing with clients to cover food & beverage over their entire program.• Program detailing with client in regard to various meeting/exhibitor setups, Audio Visual needs for all meeting space, banquet setups, etc.• Various interactions with exhibitors and vendors for exhibits and showcases.• Various interaction with Banquet Staff, AV Staff & Culinary Team to ensure a successful program throughout their entire program.• Responsible for maintaining group reservations, changes, updates to VIP reservations/special VIP guest lists, etc.• Responsible for maintaining original contract and contracted minimums with regards to Food & Beverage and Room Revenue.• Responsible for forecasting group performance based on updates with clients, past historical performance, projected attendance, etc.• Responsible for monitoring pace and pickup of group rooms, and making updates to inventories in our guestrooms to maximize performance and revenue.• Reviewing final billing to ensure accuracy of bill – all revenue matches Delphi Systems, credits are given as appropriate, bonus points and airline miles credited as contracted, all rooms that client would like to pay for are chargedas directed, vendors/exhibitors are charged accordingly with respect to any in-house needs they require.
  • Doubletree By Hilton San Diego - Mission Valley
    Senior Event Services Manager
    Doubletree By Hilton San Diego - Mission Valley Jul 2008 - Mar 2011
    San Diego, Mission Valley
    Same job responsibilities as listed above.Additional responsibilities:• Financial reporting.• Menu management within Delphi Systems.• Payroll management for hourly employees within the department.
  • Doubletree By Hilton San Diego - Mission Valley
    Catering Sales Manager
    Doubletree By Hilton San Diego - Mission Valley Jun 2006 - Jul 2007
    San Diego, Mission Valley
    • Responsible for soliciting, booking and servicing social, corporate and association events.• Services events from contracting stages through final billing stages.• Process include:1. Negotiation and contracting of event.2. Strategizing and developing creative setup ideas.3. Arranging food and beverage requests by creating diagrams and Banquet Event Orders, and utilizing the assistance of outside vendors to bring the event ideas to fruition.4. Coordinating with other internal departments and any vendors hired by the hotel or client to ensure event is successful.5. Supervise day-of-event logistics to handle any onsite changes with flexibility and ability to respond quickly.6. Post event care includes analyzing the accuracy of final billing and charges and confirming the client has received all final statements and receipts to close out their event account.• Supervise 2 Catering Coordinators in the department and support any of their activities.• Financial reporting.• Coordinate inquiries pertaining to our market segments to ensure success in meeting hotel’s annual budget• Accommodate all clients’ needs above and beyond to ensure satisfaction.
  • Doubletree By Hilton San Diego - Mission Valley
    Catering Coordinator
    Doubletree By Hilton San Diego - Mission Valley Jun 2006 - Jun 2007
    San Diego, Mission Valley
    • Responsible for coordinating social functions and small corporate business meetings/conventions.• Assisting with daily administrative duties such as contracts, ensuring proper billing, filing with the continuous use of Microsoft Office.• Reconciling revenue reports from all event functions within the hotel and analyzing against the P and L Report of the Hotel.• Corresponding with clients before their events to detail event specifics and assist with creative ways to create a unique experience.• On-site coordination during events to oversee all Banquet Functions, and assist with day-of-event changes.• Finalize all invoice/billing related issues at the conclusion of the event.

Nicole Fernandez Education Details

Frequently Asked Questions about Nicole Fernandez

What company does Nicole Fernandez work for?

Nicole Fernandez works for Hilton

What is Nicole Fernandez's role at the current company?

Nicole Fernandez's current role is Manager - HR Field Operations North America.

What schools did Nicole Fernandez attend?

Nicole Fernandez attended San Diego State University-California State University, San Diego State University.

Who are Nicole Fernandez's colleagues?

Nicole Fernandez's colleagues are Gözde Taş, Peter Handley, Shakira Sonday, Adnan Burdalic, Massimo Gilardetti, Tamika Bolton, Adriana Rosario.

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