Nicole Franco Email & Phone Number

Winston-Salem, NC, US

-Led and executed the migration of deals, companies, and contacts from Zendesk to HubSpot.-Set up workflows in HubSpot to automate marketing nurturing campaigns, track interactions with our marketing content and update lifecycle stages of leads.-Created properties in HubSpot to enable building of detailed custom reports.-Reviewed workflows to guarantee.

-Created MailChimp workflows to guarantee constant communication touches with launched clients by providing them with best practices for increasing adoption rates, case studies, and other product add-on-related content. -Automated adding leads into Zendesk from our submission forms and enriching their information through Zapier, saving 5+ hours per.

Remote

-Planned and launched campaigns that enabled growth strategies. -Documented sales processes to standardize workflows and internal communications amongst the sales representatives and account executives.-Executed CRM maintenance processes to better visualize deal information and build reports.

Bogotá D.C., Colombia

Business Execution Strategist - In charge of content creations, merchandising, and digital marketing strategy execution. Monthly balance sheet, customer loyalty strategies, and brand equity boost.General Manager - Affiliate manager in charge of day-to-day operations, staff upkeep and recruitment, programming, and community management.

Bogotá D.C., Colombia

In charge of industry insights and trend recollection. Generating new product ideas through design thinking, creating prototypes, and usability testing with users. Creating visual proposals for product launches in 2D and video formats.