Nicki Friedberg, Msw Email & Phone Number

Clinical Social Worker IIAccountable Care Organization (ACO) - Population Health• Serve patients within the healthcare system as a member of an interdisciplinary care team and collaborate with fellow team members to develop patient care management plans.• Participate in audit procedures in alignment with NCQA guidelines. • Provide case management and psychosocial interventions to patients with complex medical and social determinant needs. • Conduct biopsychosocial assessments, create patient-driven goals, and ensure ongoing assessment is conducted with patients and or caregivers. • Develop Accountable Care Organization program alongside interdisciplinary team members to achieve cost-savings of $2.1M in inaugural year.• Engage with community partners to provide resources to patients when applicable. • Join efforts with community partners to ensure access to resources during COVID-19.• Partner with EMR support team to build templates to capture data needed for insurance quality metrics.• Collaborate with IPA/Insurance providers for complex case management. • Provide education/presentations upon social work and social determinants of health to medical students and residents.• Serve as member of Social Determinant of Health UCOP panel.

United States

• Administers benefits programs including medical, dental, vision, flexible savings accounts, health savings accounts, life insurance, and accidental death and disability• Educates employees on company benefits and assists as needed with enrollment and qualified status change updates• Updates company intranet content• Audits deductions, health savings account contributions, flexible savings account contributions, and Affordable Care Act (ACA) reporting• Processes Consolidated Invoice Statements • Completes Qualified Medical Support Court Orders and Medicare Forms• Responds to vendor and employee inquiries via phone and email• Ensures the accuracy of benefits elections within the Workday and Business Solver systems to provide vendors and payroll with accurate eligibility, enrollment, and payroll deduction information• Remains current on ACA and HIPPA regulations

Orange, California

Clinical Social Work Intern• Provide resources to diverse and isolated older adults • Conduct intake phone calls with patients and their family members• Review patient insurance to assess coverage based upon insurance plan benefits• Present information to patients regarding menu of services and programs within the Senior Health Center• Educate patients on Advanced Health Care Directives, POLST forms, and state disability information• Collaborate with members of the interdisciplinary team to coordinate patient care• Coordinate volunteer program

• Conducted biopsychosocial assessments and diagnosed clients.• Worked in a multidisciplinary team to establish treatment planning and goal setting. • Facilitated group therapy, individual therapy, and substance abuse case management for incarcerated youth.• Maintained ongoing clinical documentation notes as required by the Department of Mental Health.

• Coordinated Market Tours between vendors and reps • Generated sales reports via SharePoint database• Created presentations via PowerPoint• Maintained Outlook Calendar with meetings, travel arrangements and scheduled tasks• Scheduled contract workers for grocery resets at Sprouts and Wholefoods.

• Sell grocery items at store level• Correspond daily with clients within our portfolio• Generate sales reports via SharePoint database• Take vendors on market tours and discuss sales strategies• Merchandise items in various markets• Survey prices of competitor brands • Partake in conference calls with vendors to learn about nutritional content of products and efficient marketing strategies

Writes articles monthly for company website • Event Coordinator and Media Correspondent for special events Designs e-mail marketing campaigns • Create advertisements via Power Point and Constant Contact • Manage social media accounts: Twitter ;Yelp ; Facebook • Manage seminars for physicans • Act as liaison for charity organizations • Comprises monthly newsletter for patients • Keep track of SEO • Manage contact lists for Constant Contact • Update and design practice brochures and other marketing materials

Irvine, Ca

Educated guests on clothing and equipment • Provided information to our guests in regards to different types of fitness • Hosted in-store events • Supported our ambassadors through customer education

Irvine, Ca

Wrote articles for the company website • Served as liaison between various company CEO and Sports1Marketing Representatives • Summarized articles in the Smith & Street Sports Business Journal for CEO • Organized the Katin Team Challenge 2011 Surf Competition • Represented Sports 1 Marketing at the Minority Owned Business Day Conference 2011 • Contacted potential sponsors for various events

Assisted in the budgeting of gear for all UCLA sports • Kept accounts of shipments sent-out, received, and managed inventory • Assisted in the coordination of events and helped organize equipment on game days • Helped organize the practice field equipment • Assisted various defensive coaches and helped conduct their drills

Certificate, Lean Six Sigma

Yellow belt

Certificate, Population Health Management

Certificate, Diveristy And Inclusion

Master Of Social Work (Msw)

Bachelor Of Arts (B.A.), Sociology, Cum Laude

Activities and Societies: UCLA Athletics UCLA Women's Soccer, UCLA FootballNational Honor's Society

High School Diploma

Activities and Societies: Soccer, Track