Nicole Smith Email and Phone Number
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Nicole Smith is a Human Resources Manager, Talent Acquisition Operations at Ferguson at Ferguson. She possess expertise in microsoft office, enterprise learning management, peoplesoft, microsoft word, powerpoint and 18 more skills.
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Manager, Talent Acquisition OperationsFerguson Nov 2024 - Present
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Talent & Training Operations Lead (Operational Excellence)Ferguson Enterprises May 2023 - Nov 2024• Collaborated with Talent COE and HR Business Partners to resource training deliverables and partner on execution strategies• Used Workday Learning functionality to solution new ideas to increase associate usability, and enhance user experience• Developed and maintained team Standard Operating Procedures and program project plans to ensure efficient processes and effective communication• Managed team of training coordinators and oversaw daily functions including analytics, budget, operational logistics, and training programs
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Human Resources Business Analyst (Operational Excellence)Ferguson Enterprises Dec 2020 - May 2023• Utilized ServiceNow for identifying and implementing system enhancements for our associate facing portal and backend case management to improve customer and agent experience• Provided reporting to improve data insights on team dashboards• Partnered as Project Manager on cross functional HR initiatives, to include the transition to a new leave of absence vendor, improving compensation structure, and implementing new benefits programs• Worked with all areas of HR to oversee associate facing channels to ensure information was up to date and the end-user associate was kept in mind for ease of use and understanding
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Talent & Training Operations Lead (Operational Excellence)Ferguson Enterprises May 2018 - Dec 2020Newport News, Va / Remote• Collaborated with Talent COE and HR Business Partners to resource training deliverables and partner on execution strategies• Designed training dashboard to encourage data-driven decisions• Used Workday Learning functionality to solution new ideas to increase associate usability, and enhance user experience• Partnered with Sr. Director of Talent as lead project manager to successfully deploy third party I&D training to top leaders in the company• Developed and maintained team Standard Operating Procedures and program project plans to ensure efficient processes and effective communication• Managed team of training coordinators and oversaw daily functions including analytics, budget, training programs, and the Corporate Training Center
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Hr Project Manager (Talent Development)Ferguson Enterprises Mar 2014 - May 2018Newport News, Va / Remote• Sole liaison supporting training initiatives for Headquarters and key Business Groups• Worked with executive stakeholders to strategically develop training programs for all associate levels to align with their business strategy • Designed and facilitated multi-day training programs• Built a comprehensive Training Onboarding Guide for sales associates• Consulted and negotiated with third party vendors on training tools• Created and edited all training communications distributed to the enterprise
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Training Coordinator (Talent Development)Ferguson Enterprises Jun 2011 - Mar 2014Newport News, Va• Sole manager of training events and meetings in Corporate Training Center• Managed all travel and training logistics for internal training programs and those sponsored by vendors• Created and edited all training communications distributed to the enterprise
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Intern - Cbs 6Wtvr-Tv Jun 2010 - Aug 2010Richmond, Virginia Area• Shadowed daily responsibilities of the Sports Director• Edited video packages for broadcast• Wrote news stories for broadcast • Produced stand-ups on local sporting events
Nicole Smith Skills
Nicole Smith Education Details
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Virginia Polytechnic Institute And State UniversityCommunication -
The Steward SchoolHigh School
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Fort Mill High SchoolHigh School
Frequently Asked Questions about Nicole Smith
What company does Nicole Smith work for?
Nicole Smith works for Ferguson
What is Nicole Smith's role at the current company?
Nicole Smith's current role is Human Resources Manager, Talent Acquisition Operations at Ferguson.
What is Nicole Smith's email address?
Nicole Smith's email address is ni****@****son.com
What is Nicole Smith's direct phone number?
Nicole Smith's direct phone number is (757) 874*****
What schools did Nicole Smith attend?
Nicole Smith attended Virginia Polytechnic Institute And State University, The Steward School, Fort Mill High School.
What skills is Nicole Smith known for?
Nicole Smith has skills like Microsoft Office, Enterprise Learning Management, Peoplesoft, Microsoft Word, Powerpoint, Microsoft Project, Microsoft Excel, Sharepoint, Microsoft Publisher, Final Cut Pro, Imovie, Inventory Management.
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