Dr. Nicole King-Daniel, Dba, Msc, Bba Email & Phone Number

Trinidad And Tobago

Trinidad And Tobago

Self-employed consultant, provided HR advisory service to SME companies supported by sound ER/IR practices aligned to legislative framework and industry best practice.Notable Achievements:• Formalized the process and documentation that seamlessly changed the employment status of employees from casual to permanent, full-time.

Trinidad And Tobago

Directed the comprehensive strategic and operational HR agendas, ensuring alignment to business strategy. Collaborated with the executive team to develop company strategic management framework. Advised the executive team on legislative and employer best practice guidelines. Led and developed an employee-oriented and high-performing HR, Security, and Facilities team. Notable Achievements:• Developed a new HR organizational framework for Digicel Play, by leading a complex, multi-channel talent attraction strategy resulting in a 109% staff increase. Managed facilities budget for this project delivering below planned expenditures. Collaborate with governmental agencies and secured 150+ work permits for technical and leadership talent and became the subject matter expert for other markets to follow. • Developed Employee Opinion Survey action plan and implemented strategies that advanced the company’s market favorability ranking +7 places.• Managed Mobile and FTTH HR & Facilities Budgets, resulting in OPEX savings.• Executed company-wide career development initiatives to generate and strengthen talent pipeline.• Fostered a culture of inclusion by developing female talent pipeline and related support mechanisms aligned to the company’s ‘Women in Leadership’ program. Identified female leaders to participate in coaching, development, and succession planning initiatives aimed at achieving a 50:50 gender ratio of senior executives within 1- 3 years.

Trinidad And Tobago

As a member of the Senior Executive team, implemented company-wide HR strategies to achieve company goals and objectives while fostering a high-performance culture. Advised on complex employee and industrial relations issues to strengthen the union-company relationship. Supported Caribbean HR agenda by delivering key HR initiatives to the leadership and management teams of Puerto Rico and the Dominican Republic. Notable Achievements:• Improved employee engagement from 86% to 97% following numerous HR initiatives within six months through leadership coaching, training and partnering with the executive team to drive the change agenda.• Formulated and successfully implemented an effective talent pipeline strategy that attracted top performing university students. Resulting in the identification of management trainees to support key areas of the business and delivered on succession planning agenda for critical areas of the company. • As a key member of the negotiating team, successfully closed Trade Union Collective Bargaining Negotiations

Trinidad And Tobago

Provided Senior HR leadership across 8 divisions in Trinidad & Tobago and Barbados. Instituted a comprehensive strategic and operational HR structure, systems, processes, and policies, that supported the achievement of company strategies. Established an employee recognition and reward program for the Sector. Implemented Management trainee program aligned to succession planning strategy.Notable Achievements:• Implemented strategies that addressed low productivity levels due to high absenteeism across the Sector. Achieved a 40% YOY reduction in employee absenteeism through leadership and employee coaching, structured and timely disciplinary process, an education campaign, and a formalized incentive program that rewarded positive behaviors.• Awarded the ANSA McAL Group “Top Thirty (30) Females Leaders” across the Caribbean and the USA which recognized female leaders who have positively impacted the Group through their leadership, dedication, and continued pursuance of excellence.• Co-designed and coordinated the Executive and Leadership Development programs aimed at senior leadership development across all business sectors of the ANSA McAL Group.

Trinidad And Tobago

Initially advanced career from Typist Clerk to Branch CSR. Consequently promoted to Personal Banking Officer where I managed key account portfolios, increased premium customer account base, and provided sound financial advice on investment opportunities. Acted as Treasury Supervisor with responsibility for the effective deployment and management of Branch Tellers as well as other key responsibilities.Notable Achievements:An integral member of the transition team appointed to ensure successful branch operational integration following the acquisition of the Bank of Commerce.

Doctor Of Business Administration, Organizational Leadership, Doctoral Degree Conferred

Activities and Societies: Member - The Golden Key International Honor Society. Member - Delta Mu Delta International Honor Society.

Master Of Science (Msc), Human Resources Management, Distinction, And Valedictorian

Post-Graduate, Human Resources Management, Distinction

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, Cum Laude