Nicole Lay Email and Phone Number

Manage customer inquiries and resolve issues across Instagram, ensuring prompt and effective responses. Coordinate and process reservation inquiries, accurately inputting details into a shared platform for seamless staff collaboration.

Facilitate order placement, execute food service, coordinate and allocate reserved seating arrangements, reconcile daily financial transactions, and address customer concerns related to our establishment.

Support project management by tracking budgets and ensuring that staff-submitted data aligns with allocated funds. Assist in preparing detailed reports and forecasts, monitor departmental progress, and provide daily and weekly updates to clients.

Oversee the opening procedures of the shop, ensuring that all aspects are in order before operational hours commence, fulfill the role of cashier, handling transactions accurately and providing exceptional customer service during financial interactions.