• Created program to sell excessive inventory• Operated as Project Manager, applied RASCI tool for accountability• Defined demand signal, cycle time, lead time, and quality metrics to maximize revenue• Leveraged continuous improvement tools such A3, DMAIC, Root Cause Analysis, Pareto Charts, and The 5 Whys to yield excellent results in problem solving sessions• Led value stream mapping meetings to enhance operational processes for 65 steps• Modeled network-wide expansion• Managed third-party logistics provider

Led pharmacy unsaleable returns program. Manages end of supply chain logistics. Drives proper disposal of indispensable prescription drugs while optimizing department profitability.• Leveraged vendor interactions with Target’s primary drug wholesaler• Managed third party consulting vendor to audit unpaid invoices• Resolved data discrepancies with partners to streamline financial reporting• Created audit process to pursue additional program income on invoices receiving less than accrued rate• Monitored financial performance of drug manufacturers to mitigate potential defaults

• Owned relationship with reverse logistics processor for unsaleable inventory• Built partnerships with merchandising group to leverage purchasing power• Developed relationships with the top 100 drug manufacturers • Created audit process to pursue additional program income on invoices receiving less than accrued rate• Completed overhaul of financial database to advance analytical capabilities • Tracked branded prescription products for patent expiration• Categorized industry trends, including merger & acquisition activity

Supported pharmaceutical returns receivables program. Drove proper disposal of indispensable prescription drugs while optimizing department profitability.• Built relationships with Target's Top 100 Drug Manufacturers.• Facilitated vendor interactions with Target's primary drug wholesaler.• Partnered across department on special projects and events by providing current status of projects for management purposes, including creating timing and action and organizing project plans• Demonstrated communication abilities through collaboration with multiple internal and external partners to improve efficiency of the pharmacy return process• Managed databases to support vendor management, merchandising negotiations, accounting and financial reporting

Performance Recognition:• Nominated for Top Dog Award, September 2012• User Acceptance Testing for Sterling COM Release 4 & eStore Return Policy project change• Chosen as Subject Matter Expert for Tempe, AZ training class in 2011 & 2012Collaborated:• Partners with technology analysts to ensure software meets business needs• Analyzes application gaps to suggest future development & improvementManaged Execution:• Examines problematic orders & identifies system trends to restore order flow• Takes initiative to drive for a proactive resolution-focused environmentBusiness Process Design and Documentation:• Innovates & improves efficiency by defining processes, writing procedures• Develops peer training to inspire individual engagement & increased proficiencyShared Expertise & Experience:• Gives clear constructive feedback to facilitate team member development• Demonstrates quality initiatives, fosters open communication, and evaluates individual aptitude levels