Nicole Boyd Email & Phone Number

Saint Paul, MN, US

Greater Minneapolis-St. Paul Area

• Created program to sell excessive inventory
• Operated as Project Manager, applied RASCI tool for accountability
• Defined demand signal, cycle time, lead time, and quality metrics to maximize revenue
• Leveraged continuous improvement tools such A3, DMAIC, Root Cause Analysis, Pareto Charts, and The 5 Whys to yield excellent results in problem solving sessions
• Led value stream mapping meetings to enhance operational processes for 65 steps
• Modeled network-wide expansion

Greater Minneapolis-St. Paul Area

• Led pharmacy unsaleable returns program. Manages end of supply chain logistics. Drives proper disposal of indispensable prescription drugs while optimizing department profitability.
• Leveraged vendor interactions with Target’s primary drug wholesaler
• Managed third party consulting vendor to audit unpaid invoices
• Resolved data discrepancies with partners to streamline financial reporting
• Created audit process to pursue additional program income on invoices receiving less than accrued rate
• Monitored financial performance of drug manufacturers to mitigate potential defaults

Greater Minneapolis-St. Paul Area

• Owned relationship with reverse logistics processor for unsaleable inventory
• Built partnerships with merchandising group to leverage purchasing power
• Developed relationships with the top 100 drug manufacturers
• Created audit process to pursue additional program income on invoices receiving less than accrued rate
• Completed overhaul of financial database to advance analytical capabilities
• Tracked branded prescription products for patent expiration

Greater Minneapolis-St. Paul Area

• Supported pharmaceutical returns receivables program. Drove proper disposal of indispensable prescription drugs while optimizing department profitability.
• Built relationships with Target's Top 100 Drug Manufacturers.
• Facilitated vendor interactions with Target's primary drug wholesaler.
• Partnered across department on special projects and events by providing current status of projects for management purposes, including creating timing and action and organizing project plans
• Demonstrated communication abilities through collaboration with multiple internal and external partners to improve efficiency of the pharmacy return process
• Managed databases to support vendor management, merchandising negotiations, accounting and financial reporting

• Performance Recognition:
• Nominated for Top Dog Award, September 2012
• User Acceptance Testing for Sterling COM Release 4 & eStore Return Policy project change
• Chosen as Subject Matter Expert for Tempe, AZ training class in 2011 & 2012Collaborated:
• Partners with technology analysts to ensure software meets business needs
• Analyzes application gaps to suggest future development & improvementManaged Execution:

High School

Psychology