Developing a comprehensive marketing plan from the ground up for a local in home healthcare company to include creating a database of potential Homecare Solutions contacts and information tracking formsEstablishing a line of communication and awareness with companies, promoting our in home services.Coordinating a public speaking schedule for a wide spectrum of community groups, building an understanding of elder care needs.Educating healthcare providers about our company's strengths and capabilities, doubling active referral sources.

Interacted with customers face to face and by phone to answer inquiries about products and services in a mid size department store.Attained 100% on customer satisfaction evaluations 100% of the time.Doubled credit card applications in my department, a direct profit increase of $10.00 per application and motivation for others to match or beat my numbers.

Assisted with the daily operations of the human resources office in one of Sears Holdings top 50 performing storesCalculated and reported weekly payroll with 100% accuracy 100% of the time.Independently conducted orientations allowing the HR manager to focus on other tasks.Improved the orientation process by consolidating orientation times; freeing up valuable staff time. IT SKILLS Proficient with Microsoft Word, PowerPoint and Excel

As the FRG Leader I worked as the liaison between deployed troops and their families. My duties also included event planning, creating and distributing newsletters, and fund raising.