• Provide administrative support to CEO• Track and process expenses• Assist with confidential projects and assignments• Schedule meetings and conference calls• Schedule and organize travel• Maintain, organize, and prepare confidential memos, files, correspondence, reports• Schedule, coordinate and maintain calendar and travel appointments• Assist various departments with marketing projects• Assist in recruiting and hiring of new employees• Prepare and process payroll for 80+ employees• Create and process invoices• Process customer payments• Reconcile and collect outstanding balances• Acquire burn permits• Enter inventory adjustments for production• Process and Update work order system inventory• Manage incoming and outgoing mail• Maintain local HR files• Process new hire and employee termination documents• Process worker’s compensation claims

• Assist with wedding coordination including but not limited to:• Establish hotel room blocks• Schedule appointments with vendors• Invoice preparation• Budgeting• Website setup and maintenance• Transportation organization• Response tracking• Coordination of rehearsal and day of activities• Preparation and execution of contracts and payments

• Provide administrative support to the Executive VP and Regional Manager • Process expense reports and invoices• Assist with confidential projects and assignments• Schedule meetings/conferences/trainings and field telephone calls• Maintain, organize and prepare confidential memos, files, correspondence, reports• Schedule, coordinate and maintain calendar and travel appointments• Develop local and national presentations and training aids

• Assist with internal and external marketing and communications initiates• Process expense reports• Produce and interpret sales reports • Process new listings and under contract paperwork• Assist in preparation and editing of marketing packages in Adobe InDesign• Produce quarterly newsletter• Assist in local public relations activities including writing and distribution of press releases and tracking local media contacts • Coordinate office events and meetings• Attend networking events• Assist with recruiting• Update of sales spreadsheets• Create sales aid and marketing pieces• Assist with social media page creation and updates

• Handle customer inquiries, complaints, and requests via phone• Manage a high-volume workload within a target environment• Monitor phone calls and provide necessary performance feedback and training tools • Viewed as an exceptional team player. Organize department functions and activities• Resolve an average of 100 phone inquiries per day while exceeding sales goals• Produce and interpret call volume data reports using Mitel.• Train new customer service representatives • Update and compile policy and procedure manuals• Create and compile new reference documents to aid in training employees• Experience with outbound sales

• Perform a variety of daily banking duties within retail banking branch environment• Assist in daily branch opening and closing procedures• Perform daily, monthly and weekly audits of cash and non-negotiable items• Balancing of daily cash drawer, vault, ATM and cash dispenser