With 25+ years experience in the management, design, delivery, and evaluation of effective hands-on instructional programs that improveefficiency, increase productivity, enhance quality, and strengthen results. Combines a deep understanding of adult learning with strong analysis, planning, organization, consensus-building abilities, effective problem resolution and relationship management skills. An organized, take-charge professional with exceptional follow-through abilities and can oversee projects from inception through to conclusion. Highly articulate and effective communicator. Recognized as a resource person, problem solver, and creative leader. Consistently receives high ratings on performance evaluations.Career Highlights:- Manage over 1300 accounts in 13 states valued at approximately $19.7 million. Took customer product usage from an average of 27% to 47.6% and increased the number of completed billable days by 12% through managing a team of 28 Implementation Managers. Due to product and implementation services, customer renewal was 91%.- Developed a skills-based hiring process and a training/certification program used for assessing new hire needs and growth potential and evaluating progress. - Received Common Core Blackbelt Certification, which focuses on an intensive dig into the implementation of the Common Core State Standards at the district, school, and classroom level.- Managed a new professional development product line, including supporting and training the sales team, hiring and training consultants, developing refinements of the program, and analyzing data for effectiveness. This work has resulted in moving the sales of this program from $15k a year to an estimated $1.5 million. - Received company High Five Award and RVP of the Year for efforts.Specialties: Territory and personnel management, customer service, training and development, building interviewing processes, building assessment and development programs, adult learning