Stripe is a global technology company that builds economic infrastructure for the internet. Businesses of every size, from new startups to public companies, use the company’s software to accept online payments and run complex global operations.The Global Payments Performance team serves as a payments advisory unit within Stripe, working collaboratively across Customer Success, Sales, Product Management, Product Marketing, Partnerships, and Public Policy teams to help Stripe users optimize payment processing and product usage. The team supports businesses across the US, EMEA, and APAC.

Glenbrook Partners is a payments industry strategy consulting firm that provides strategy consulting, research, education programs (e.g., Payments Boot Camp®), and industry collaboration through events such as the Merchant Payments Roundtable (MPR™).Served broad array of clients across the payments value chain, including:Banks, merchants, ISVs/software platforms, processors/payment service providers, card networks, fintech startups Engagements focused on diverse payments subject matter, including:Account-to-account payments (ACH, RTP/FedNow) and open banking, faster payment system interoperability, card issuing, merchant acquiring and merchant payment operations, B2B payments (accounts payable/receivable), banking-as-a-Service (BaaS)Types of engagements:Primary market research e.g., qualitative industry expert interviews, quantitative surveys, secondary research e.g., competitive intelligence and market landscapes, Request for Proposal (RFP) management on behalf of banks, merchants, and software providers, market entry strategy and market sizingWriting/thought leadership:• https://glenbrook.com/payments_views/ach-is-hot/• https://glenbrook.com/payments_views/covid-19-and-the-income-domain/• https://glenbrook.com/payments_views/creative-tension-shapes-the-fintech-bank-ecosystem/• https://glenbrook.com/payments_views/challenging-the-challenger-banks/

Cross River Bank (backed by Andreessen Horowitz, Battery Ventures, Ribbit Capital, KKR) combines innovative technologies with the trust, security, and established expertise of a bank. In addition to traditional banking, Cross River has developed partnerships with online lending and payments fintech companies, including Affirm, Upstart, RocketLoans, Coinbase, Finix, and more.Early hire in the newly formed Payments division. Drove payments product development initiatives through a combination of strategy and execution. Defined business and functional requirements to build and manage new capabilities for Cross River’s payments suite to serve the needs of the bank's innovative fintech clients. Collaborated with Sales/Business Development, Marketing, Engineering, Operations, Legal, and Compliance teams to achieve objectives. Oversaw and managed several key integrations and launches:• The Clearing House's Real-Time Payments system (RTP)• Small business debit card issuing program with Visa DPS• Push-to-card (debit push payments) with Finix Payments• Mastercard ATM Cash Pick-Up

Sought new challenge in an internally-focused consulting and program management role, spearheading Digital Transformation initiatives in IBM's Corporate Headquarters Performance Marketing division. Collaborated with and advised multiple business units (Cloud, Watson, Analytics, Finance, Social) on tactics to optimize digital marketing campaigns across channels: web, email, content, search engine optimization, paid media, and social media.

Served large, multi-national banks within the Financial Services consulting practice (Global Business Services), focused on front-end and back-end technology transformation projects.