Nicole Rosa

Nicole Rosa Email and Phone Number

Executive Assistant @Leadsnap, Websiteness & The Concrete Marketers | Rank Masters | Member of TEAproxima Institute - Non-profit Organization | Autism Awareness @ Websiteness Consulting LLC
las vegas, nevada, united states
Nicole Rosa's Location
Novo Hamburgo, Rio Grande do Sul, Brazil, Brazil
Nicole Rosa's Contact Details

Nicole Rosa work email

Nicole Rosa personal email

n/a
About Nicole Rosa

I am a lifelong learner and atypical mom who is passionate about human development, neuroscience, Muay Thai practitioner, and tech enthusiast. I have an HR associate degree and I've also been studying Project Management at BYU Idaho - Pathway Connect. I live in Brazil and currently, I’ve been working as an English Consultant (remote contractor) at a virtual English School.I’m constantly seeking to improve and learn something new. I’m able to find potential opportunities and lessons with high emotional intelligence and intuition to work under pressure in a fast-paced environment with the ability to build reliable relationships with people at all different levels. During my career, I developed a multi-professional experience from entry-level to management positions, in many different roles including health and safety, administrative, customer experience and customer success, communication, HR, and education for national and international companies, including non-profit organizations. I also have 300+ hours of applied professional Coaching sessions.Feel free to contact me here or send me an email: nicolemrosa@gmail.com / +5541998090221

Nicole Rosa's Current Company Details
Websiteness Consulting LLC

Websiteness Consulting Llc

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Executive Assistant @Leadsnap, Websiteness & The Concrete Marketers | Rank Masters | Member of TEAproxima Institute - Non-profit Organization | Autism Awareness
las vegas, nevada, united states
Website:
websiteness.com
Employees:
13
Nicole Rosa Work Experience Details
  • Websiteness Consulting Llc
    Executive Assistant
    Websiteness Consulting Llc Mar 2024 - Present
    Flórida, Estados Unidos
    ● Managing the CEO's busy schedule for four different StartUps, handling multiple tasks to ensure day-to-day operations ran smoothly and efficiently.
  • Petúlia Vargas Language School
    English Consultant
    Petúlia Vargas Language School Mar 2023 - Apr 2024
    Novo Hamburgo, Rio Grande Do Sul, Brasil
    ● Developed individual curriculums and learning plans focusing on real-life communication and mapping their skills to encourage students to speak confidently and to develop professionally and personally.● Planed and executed dynamic English virtual lessons, and in-company classes, to meet business needs and corporate strategy, creating a remarkable learning experience and unblocking new opportunities for the team members.
  • Cosmos Wide
    Hrbp
    Cosmos Wide Jun 2022 - Aug 2022
    Curitiba, Paraná, Brasil
    ● Empowered teamwork driving HR initiatives focused on People & Culture, Communication, and Learning & Development, providing guidance to managers and employees on career and performance-related matters;● Identified key positions and roles creating new departments and developing young talents towards the leadership;● Contributed to the design of new HR solutions for client projects, working cross-functionally with sales, CX, and DevOps;● Optimized recruitment policies making processes more agile, cost-effective, and aligned with the business strategy.
  • Cosmos Wide
    Communication Leader
    Cosmos Wide Jun 2021 - Jul 2022
    Curitiba, Paraná, Brazil
    ● Designed and implemented strategies for employee experience integrated with the Customer Experience team, increasing engagement, teamwork, and collaboration, improving internal employee satisfaction;● Optimed all the internal communication, creating new agile and effective processes, improving Dev&Ops workflow;● Supervised communication campaigns and marketing actions boosting the branding and social media influence;● Coordinated the first Social Project engaging team members and sense of social responsibility and positive impact.
  • Cosmos Wide
    Customer Experience Coordinator
    Cosmos Wide Jun 2020 - Aug 2021
    Curitiba, Paraná, Brazil
    ● Implemented the CXM - Customer Experience Management department transforming it into a new Customer Centric Culture, boosting sales results 5x more in less than 3 months, expanding clients' accounts, and also, reducing Churn rate;● Performed the analysis of metrics, indicators and Csat index, increasing customer loyalty
  • Koppa Facilities
    Hr/Admin Assistant
    Koppa Facilities Jun 2019 - Aug 2019
    São Leopoldo, Rio Grande Do Sul, Brasil
    ● Coordinated new employees' onboarding experience, preparing new hire paperwork, employment contracts, and onboarding forms, helping them to set up accounts, receiving uniforms and ensuring a positive employee experience;● Maintained and updated employee records, documentation, and HR databases with accurate information, responding to employee inquiries regarding HR policies, benefits, and other related matters with empathy and confidentiality.
  • Dell
    Administrative Associate
    Dell Jan 2015 - Feb 2017
    Brazil
    ● Coordinated multiple agendas, administrative tasks, and travel arrangements for Tech Support Directors and leaders;● Organized local, international, and off-site events, virtual conferences, and meetings for 22+ C-level executives;● Contributed to a wellness committee engaging motivational campaigns for more than 360 Tech team members.
  • Dell
    Customer Care Associate
    Dell Jun 2013 - Jan 2015
    Brazil
    ● Provided exceptional customer service for the post-sales team, becoming the team’s focal point for English communication;● Led Csat motivational campaigns and outperformed as Top #1 in customer satisfaction.
  • Sre/Ca (Lds Self-Reliance Center)
    Hr Consultant Jr (Volunteer)
    Sre/Ca (Lds Self-Reliance Center) Mar 2013 - May 2013
    Porto Alegre, Brazil
    ● Provided orientation for active job searching journey, resumé writing, and professional techniques for the community;● Participated in the planning and execution of large events with an audience of 3500+ people (FEESUD);● Facilitated recruitment and integration processes, applying interviews and feedback for many different positions.
  • Clamed Medical Center
    Administrative Coordinator
    Clamed Medical Center 2011 - 2013
    Brazil
    ● Coordinated all the administrative office activities and managed multiple agendas for the medical directors, and healthprofessionals, with the ability to perform under pressure in a fast-paced environment, and solve complex problems.● Managed Health & Safety documentation, collaborating with clients’ internal organization and compliance.
  • Doctor Clin
    Safety & Health Administrative Supervisor
    Doctor Clin Nov 2008 - Dec 2010
    Brazil
    ● Supervised the Health & Safety Department operation with high commitment and outstanding customer service skills in a dynamic environment for 300+ clients with the ability to handle multitasking duties;● Performed as Team Leader and trained new collaborators guiding them to excel in quality and customer satisfaction.

Nicole Rosa Skills

Human Resources Curriculum Development Treinamento E Desenvolvimento Enfermagem Do Trabalho Microsoft Office Microsoft Word Microsoft Excel

Nicole Rosa Education Details

Frequently Asked Questions about Nicole Rosa

What company does Nicole Rosa work for?

Nicole Rosa works for Websiteness Consulting Llc

What is Nicole Rosa's role at the current company?

Nicole Rosa's current role is Executive Assistant @Leadsnap, Websiteness & The Concrete Marketers | Rank Masters | Member of TEAproxima Institute - Non-profit Organization | Autism Awareness.

What is Nicole Rosa's email address?

Nicole Rosa's email address is ni****@****ell.com

What schools did Nicole Rosa attend?

Nicole Rosa attended Positivo University, Byu-Pathway Worldwide, Byu-Pathway Worldwide, Escola De Enfermagem Da Paz.

What skills is Nicole Rosa known for?

Nicole Rosa has skills like Human Resources, Curriculum Development, Treinamento E Desenvolvimento, Enfermagem Do Trabalho, Microsoft Office, Microsoft Word, Microsoft Excel.

Who are Nicole Rosa's colleagues?

Nicole Rosa's colleagues are Angelo Galterio, Genevieve Gonzales, Juan Roa, Joanna Foo, Tony White.

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