Nicole R. Email & Phone Number

State Of São Paulo, Brazil

Develop and implement project supply solutions and fulfill supply commitments to ensure that projects are delivered on time.Predict and manage supply risks, and resolve minor issues while improving customer satisfaction with supply.

Washington Dc-Baltimore Area

Responsible for dispatching a large volume of import cargo to rail, truck and / or barge, including cargo of hazardous materials, and ensuring the delivery of cargo in the supply chain on a deadline-driven schedule.• Daily and effective communication with the global network of internal and external business partners in the logistics sector.• Dynamic experience, where I work independently and also as a strong team collaborator.• Knowledge of US customs laws and its terminologies.

Bethesda, Maryland

Effectively provided physical and emotional care for twin toddlers while encouraging their social and educational development.• Earned English and Spanish fluency.

São Paulo, São Paulo, Brazil

Supported the department by working on multiple projects independently with little or no supervision, and as part of a team, understanding relevant import/export processes, laws and customs regulations, and acting accordingly.• Served as Interim “Import Export Analyst” for six months, and successfully coordinated and executed 70+ air/ocean import shipments from origin to destination, in a deadline-driven environment, while performing general office tasks. • Slashed operational costs 20%… Show more Supported the department by working on multiple projects independently with little or no supervision, and as part of a team, understanding relevant import/export processes, laws and customs regulations, and acting accordingly.• Served as Interim “Import Export Analyst” for six months, and successfully coordinated and executed 70+ air/ocean import shipments from origin to destination, in a deadline-driven environment, while performing general office tasks. • Slashed operational costs 20% by negotiating rates and fees with freight forwarders and customs brokers, while ensuring the continuation and enhancements of services. • Rebuilt and optimized reports and KPIs using pivot-table on Excel to meet reporting needs company-wide.• Provided assistance on classification and determination of goods (HTS codes), and analyzed documents ensuring proper corrections through amendments (CI, PL, AWB, B/L, COO).• Sustained positive relations while navigating a multicultural work environment and collaborated efficiently with partners in different time zones in Portuguese, English, and Spanish. Show less

São Paulo, São Paulo, Brazil

São Paulo, São Paulo, Brazil

Ensured confidential files discreetly and professionally, keeping documentation in compliance with all record-keeping requirements. Managed incoming and outgoing mail and executed administrative office procedures by following established policies, guidelines, and systems. • Performed substantial parts of the data entry and operational processes within the department, ensuring accurate details. Subsequently was recognized for maintaining detailed records accurately.• Assisted other… Show more Ensured confidential files discreetly and professionally, keeping documentation in compliance with all record-keeping requirements. Managed incoming and outgoing mail and executed administrative office procedures by following established policies, guidelines, and systems. • Performed substantial parts of the data entry and operational processes within the department, ensuring accurate details. Subsequently was recognized for maintaining detailed records accurately.• Assisted other duties assigned by managers, demonstrating the ability to improvise, improve, and meet deadlines. Show less

São Paulo, São Paulo, Brazil

Collaborated with the finance and management departments to improve workflow procedures, conducting expense processing, reports and invoices, and other administrative matters, escalating issues to supervisors promptly.• Ensured a positive experience for customers screening phone calls and emails in Portuguese and English.• Redesigned filling system, ensuring all files were updated, maintained, and organized efficiently. • Trained successor on all responsibilities and tasks before… Show more Collaborated with the finance and management departments to improve workflow procedures, conducting expense processing, reports and invoices, and other administrative matters, escalating issues to supervisors promptly.• Ensured a positive experience for customers screening phone calls and emails in Portuguese and English.• Redesigned filling system, ensuring all files were updated, maintained, and organized efficiently. • Trained successor on all responsibilities and tasks before the transition. Show less

São Paulo, São Paulo, Brazil

Acquired excellent oral and written communication in customer service, proactively providing business solutions to customers’ needs.

Certificate, English Language And Literature, General

Certificate, English As A Second Language (Esl)

Bachelor'S Degree, International Business/Trade/Commerce

Key Achievements: Excelled in Accounting. Awarded Teaching Assistant position in Accounting. Final paper article accepted in 3 logistics’.

Technical Diploma, Business Administration And Management, General

Certificate In Business Administration, Business Administration And Management, General

Relevant coursework: Final Entrepreneurship project consisted of a complete business plan and fully functioning small business for a 2-day.