Rotating through multiple specialities in a busy ER/specialty private practice hospital that sees over 22,000 cases annually.Surgery, Internal Medicine, Critical Care, Cardiology, Neurology, Oncology, Radiology

Performed bacterial plating and broth inoculation under BSL-2 safety protocol for use in Veterinary Bacteriology laboratory classesMonitored growth of bacterial cultures for contamination and growth patterns to ensure quality controlReplenished laboratory materials to maintain efficient laboratory workflow

Checked and filed paper medical records in and out of the records room, utilizing a barcode scanning system on thousands of patient recordsAudited medical records for accuracy and completeness, working with clinicians and other auditors to ensure patient records are completed and recorded into a medical databaseAssisted with sending and receiving patient records to and from other veterinary facilities

Performed physical examinations on companion animals under the guidance of mentor veterinariansAnalyzed radiographs on companion animals under the guidance of mentor veterinariansCollected urine and blood samples on patients for health screensPerformed tonometryRan CBC and Chemistry panels, performed urinalyses, assisted with radiography, and collected baseline temperature, pulse, and respiratory ratesAdded patient data and updated medical records using proprietary veterinary management software to maintain accurate and up-to-date patient and client information.Monitored animal sedation and anesthetic levels and other vital signs during surgerySpoke with clients about preventive care plans and nutrition education

Provided customer service to shelter patrons seeking to rehome their pets; assisted clients in reporting and reclaiming lost petsConducted preliminary vaccination and medical assessment of incoming shelter animals, reported health issues to the shelter clinical staffEvaluated shelter dogs using the SAFER Assessment technique to determine candidacy for adoptionCommunicated with Clark County Animal Control to address animal welfare concernsCounted and balanced cash drawer at the end of the business dayOperated telephone system to answer incoming calls or redirect clients to the appropriate department; returned unanswered voicemails promptly and courteouslySorted paperwork and ensured an orderly, clean appearance of the admissions lobby and front desk

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Managed a flexible, rotating tutoring scheduleDeveloped individualized lesson plans and educational goals for studentsCommunicated with parents and students to determine realistic expectations and concrete methods of achieving educational successProvided teaching materials to studentsResponded to phone calls, text messages and emails from students during non-tutoring hours to answer questions about homework

Supervised a team of junior consultantsConducted regular performance reviews for junior staffCreated training program for new hires in technical instruction and customer service techniquesLiaised with other senior staff to update computing facilities

Compiled technical documentation for Berkeley Scholars Pilot Project at UC BerkeleyDeveloped training materials for pilot staff membersInterfaced with pilot users, and provided direct one-on-one technical support to clientsCollated data on usage statistics and client reviews, offered recommendations to generate future growth

Ensured computing facility was orderly and presentable to clientsFielded client questions regarding both technical and service aspects of the facilityAttended frequent workshops to maintain a high level of familiarity with common software applications