Nicole Whitehead Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, Us

Pittsburgh, Pennsylvania, Us

Lead the learning team’s efforts to assess employees’ development needs and create strategic solutions to increase both organizational and individual effectiveness. Provide strong subject matter expertise in leadership and professional development.• Develop and manage a portfolio of leadership, technical, project management, and business skills training• Develop the learning brand and marketing approach• Manage and administer employee assessments including DiSC and 360 Feedback• Create consistency in execution and approach for compliance training

Pittsburgh, Pennsylvania, Us

Pittsburgh, Pa, Us

TEAM MANAGER (December 2016 – December 2017)SR. INSTRUCTIONAL DESIGNER (April 2014 – December 2016)Consult with business leaders to design learning solutions that develop employees and drive their ability to perform. Lead team of instructional designers to design and develop effective learning programs and assets that ready employees for present and future roles.• Oversee design, development, and delivery of high-impact technical, business, leadership, and soft skill learning solutions using a variety of delivery options.• Design and deliver large-scale training programs such as annual HMHS Rally (development opportunity for 650+ leaders) and Consulting Bootcamp (2-day intensive skill building for 300+ consultants).• Develop and deliver programs to onboard new employees including day 1 orientation and department/role-specific blended learning opportunities.• Create and maintain vendor relationships including program development, logistics, evaluation, and negotiation of cost-effective solutions.• Provide day-to-day management of learning team in addition to hiring, developing, and evaluating staff.

Bridgeville, Pa, Us

Provided thought leadership and execution expertise for global talent management team focused on developing DDI employees at all levels of the organization.• Designed and facilitated global leadership development programs for formal and informal leaders.• Provided project management leadership and facilitation support for new hire onboarding process.• Conducted job analysis / success profile projects.• Led global career pathing program design and implementation.• Trained, assessed, and certified employees to become DDI facilitators.

Chicago, Il, Us

Manager, Training & Development / July 2011 – April 2012Associate Manager, Training & Development / July 2010 – June 2011Sr. Training Specialist / July 2009 – July 2010Training and Development Specialist / November 2007 – June 2009 Through several positions with increasing responsibility, ultimately had direct responsibility for creating and executing on strategy for Heinz North America Training & Development Center of Excellence.• Sourced and designed development resources (courses, readings, experiential & social learning) aligned to Heinz competency model and Heinz leadership model.• Developed course content and related training materials for global first-time manager program and global new employee orientation. • Designed and facilitated classroom and eLearning training modules on topics such as performance management, compensation, coaching, and meeting productivity.• Supported over 900 employees in their use of Skillsoft eLearning platform. Increased usage over 60% in 2 years through targeted communications and specific usage goals.• Initiated new method of tracking employee training. Developed training scorecard to better communicate training data to functional leaders.

Cranberry Township, Pennsylvania, Us

• Led compensation, employment, and employee relations projects for corporate offices and retail stores.

Pittsburgh, Pa, Us

• Planned and participated in recruiting events both on-campus and country-wide. Served as primary contact person for event attendees needing additional program information. • Conducted evaluative and informational interviews for prospective students.

Ba, Business & Communications

Mba, Business