Nicole M. Email & Phone Number

California, United States

- Led and owned projects internally from inception to execution and delivery (process, resources, budget, schedule, workflow, scope)- Managed internal team of creatives, development engineers, and external partners- Responsible for successful production of digital products ($500K+), including responsive websites, IoT apps, digital campaigns, social media.

Irvine, CA

- Main point of contact for client and project- Planned and owned the project schedule for client digital projects (including: landing pages, microsites, mobile apps, websites, email campaigns, SEO, paid media campaigns)- Projected revenue recognition schedule and maintained during course of project- Led internal teams and external vendors to meet project.

- Main point of contact for 7 national client accounts- Responsible for placement and management of approximately $12 million in digital media- Developed media plans for digital media campaigns focused on lead acquisition strategy- Monitored performance of media via various KPIs (CPC, CPA, COS, ROAS), analyzed results, and made optimizations- Utilized.

- Managed digital projects (including: apps, websites, SEO, SEM, display) for clients ranging from hospitals to manufacturers- Maintained client relationships by acting as main point of contact- Managed budget and timeline set forth for each project- Created estimates and change orders- Collaborated with team of developers and designers in order to develop.

Irvine, CA

- Supported Account Director in each phase of website development (Discovery, Strategy, Information Architecture, Design, and Development)- Assisted in creation of proposals and estimates- Updated client websites via various content management systems- Acted as main point of contact for all hourly clients- Scheduled and managed hourly client work

- Utilized content management systems to update clients’ websites- Worked closely with account coordinators to provide support to clients

- Set and achieved personal sales goals while supporting goals of team- Established loyal customer base by creating brand awareness, exhibiting excellent product knowledge, following up with purchases, and suggesting new merchandise- Ranked #1 salesperson in department

-Increased membership 50 percent from previous year via various social media platforms, professor endorsements, networking, in class presentations, and direct response marketing-Directed and implemented marketing plan for Collins College of Hospitality Management at the Restaurant at Kellogg Ranch-Organized and planned club events: inter-club socials.

- Communicated with at least ten students per day regarding proper writing techniques- Performed administrative tasks as needed- Created lesson plans for use in group tutorial sessions- Improved Graduate Writing Test and remedial English classes pass rates