Nicholas V.
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Nicholas V. Email & Phone Number

Customer Success Manager | Expert in User Adoption | Passionate about Empowering Customers | EX Deliveroo at Trustpilot
Location: Eaglemont, Victoria, Australia 5 work roles 5 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success Manager | Expert in User Adoption | Passionate about Empowering Customers | EX Deliveroo
Location
Eaglemont, Victoria, Australia
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Who is Nicholas V.? Overview

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Nicholas V. is listed as Customer Success Manager | Expert in User Adoption | Passionate about Empowering Customers | EX Deliveroo at Trustpilot, a company with 882 employees, based in Eaglemont, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Nicholas V..

Nicholas V. previously worked as Associate Customer Success Manager at Trustpilot and Account Success Manager at Deliveroo. Nicholas V. holds Graphic Design from Torrens University Australia.

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Email format at Trustpilot

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Trustpilot

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Profile bio

About Nicholas V.

With over five years of experience in sales, account management, and customer success, I am currently an Associate Customer Success Manager at Trustpilot, a leading online review platform that helps businesses collect and display customer feedback. I manage a portfolio of diverse and high-value clients across various industries, and I am responsible for ensuring their success and satisfaction with Trustpilot's products and services.My core competencies include building and maintaining strong customer relationships, educating and empowering customers on best practices, driving user adoption and retention, and delivering value and impact through data-driven insights and recommendations. I am also a Graphic Design student at Torrens University, where I am learning how to create engaging and effective visual communication solutions for digital and print media. My mission is to help businesses and brands connect with their customers and audiences through authentic and compelling reviews and graphics.

Current workplace

Nicholas V.'s current company

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Trustpilot
Trustpilot
Customer Success Manager | Expert in User Adoption | Passionate about Empowering Customers | EX Deliveroo
denmark
Website
Employees
882
AeroLeads page
5 roles

Nicholas V. work experience

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Associate Customer Success Manager

Current

Melbourne, Victoria, Australia

Jan 2023 - Present

Account Success Manager

Melbourne, Victoria, Australia

  • A publicly listed (LSE), Amazon backed, food delivery company operating in 9 global markets.
  • Grew and maintained relationships with a portfolio of over 150 of Deliveroo’s restaurant partners.
  • Proactively and reactively educated restaurant partners on best practices with a focus on increasing salesthrough Deliveroo.
  • Worked collaboratively to support marketing initiatives by encouraging my portfolio to implement theirown marketing to reinforce the campaign.
  • … Show more A publicly listed (LSE), Amazon backed, food delivery company operating in 9 global markets.
  • Pioneered the effort to upsell sponsored positioning, contributing 70% of the team’s sponsoredpositioning revenue.
Mar 2022 - Nov 2022

Inside Sales Representative

Melbourne, Victoria, Australia

  • Managed the end-to-end acquisition of restaurant partners by maintaining a high level of cold call activity resulting in the onboarding of over 130 restaurants.
  • Enabled the acquisition of high-priority leads adding over $1M to Deliveroo’s revenue.
  • Utilised business templates and proposals to automate workflows assisting in converting my sales pipeline into sales thus reducing overhead time (admin) by 30%.
  • Brokered agreements over the phone and in person, as well as sent… Show more
  • Brokered agreements over the phone and in person, as well as sent contracts facilitating the seamless conversion of opportunities into sales. Show less
May 2021 - Mar 2022

Sales Associate

Chadstone, Victoria, Australia

  • Cultivated customer rapport amassing a number of regular customers seeking my advice.
  • Developed multiple sales opportunities at a time increasing operational efficiency while maintaining an ATV of $150
  • Aided effective communication with the team providing timely information about stock levels and reducing customer wait times.
  • Expanded cash management and POS systems knowledge improving the volume of sales processing.
Apr 2017 - May 2021
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5 education records

Nicholas V. education

Graphic Design Transform, Graphic Design

Undergoing training to realise and develop my skills in graphic design through understanding of the history in conjunction with practical.

Bachelor Of Information Technology, Information Technology

Majoring in Business Information Systems

FAQ

Frequently asked questions about Nicholas V.

Quick answers generated from the profile data available on this page.

What company does Nicholas V. work for?

Nicholas V. works for Trustpilot.

What is Nicholas V.'s role at Trustpilot?

Nicholas V. is listed as Customer Success Manager | Expert in User Adoption | Passionate about Empowering Customers | EX Deliveroo at Trustpilot.

Where is Nicholas V. based?

Nicholas V. is based in Eaglemont, Victoria, Australia while working with Trustpilot.

What companies has Nicholas V. worked for?

Nicholas V. has worked for Trustpilot, Deliveroo, Culture Kings, and Kmart Australia Limited.

Who are Nicholas V.'s colleagues at Trustpilot?

Nicholas V.'s colleagues at Trustpilot include Ida Giersing, Anna Stensbøl, Guillaume Pannetier, Lidia Lange, and Erica Buono.

How can I contact Nicholas V.?

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What schools did Nicholas V. attend?

Nicholas V. holds Graphic Design from Torrens University Australia.

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