Senior Presales Consultant
Current
Oct 2024 - Present
AeroLeads people directory · profile
Nidal Arabi Katbi Email & Phone Number
Senior PreSales consultant @Jaggaer - In a global organization I help customers in having the best value out of their source to pay demands
at
JAGGAER
2 work emails found
@synertrade.com
1 phone found area 891
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior PreSales consultant @Jaggaer - In a global organization I help customers in having the best value out of their source to pay demands
Location
Vanves, Île-de-France, France
Company size
Who is Nidal Arabi Katbi? Overview
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Quick answer
Nidal Arabi Katbi is listed as Senior PreSales consultant @Jaggaer - In a global organization I help customers in having the best value out of their source to pay demands at JAGGAER, a company with 991 employees, based in Vanves, Île-de-France, France. AeroLeads shows a work email signal at synertrade.com, phone signal with area code 891, and a matched LinkedIn profile for Nidal Arabi Katbi.
Nidal Arabi Katbi previously worked as Senior Presales Consultant at Jaggaer and Senior customer success manager at Corcentric. Nidal Arabi Katbi holds Bachelor Of Business Administration (Bba), Major In Management Information Systems And Minor In Hr from Kent State University.
Company email context
Email format at JAGGAER
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*@synertrade.com
71% confidence
AeroLeads found 2 current-domain work email signals for Nidal Arabi Katbi. Compare company email patterns before reaching out.
Profile bio
About Nidal Arabi Katbi
As a professional in the customer success department, I thrive in piloting the satisfaction of my customers in order to obtain the best NPS score, renewals and upsells. I am outgoing, tenacious and detailed oriented. Contact me for details
Current workplace
Nidal Arabi Katbi's current company
Company context helps verify the profile and gives searchers a useful next step.
Jaggaer
8 roles · 21 years
Nidal Arabi Katbi work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager
Jun 2024 - Oct 2024
Enterprise Customer Success Manager Fr&Uk
As a Customer Enterprise Success Manager with a portfolio of 2.5M$ I delivered performance and value through best practices and indicators to sustain ROI, upsells to reduce churn and set customers for success> Standardized a way of working within the CSM organization> Established a Tiering model> Defined and implemented indicators, governance> Building.
Dec 2020 - Dec 2023
Customer Success Manager Emea & Southern Europe / Service Delivery Manager
- Establish Customer Support Practices- Mounted a proper Governance to steer the customer's satisfaction- Provide Technical and Product Support- Single Point of Contact - Communication on the release lifecycle- Informed on new changes carried by the release- New need identification- Managed escalations- Elaborated KPI's to follow customer satisfaction.
May 2017 - Feb 2020
Senior Business Consultant / Customer Success Manager
> Creation and scoped the activity of the customer success manager within Synertrade (job desc, need)> Built a catalog of service in order to homogenize the demand flow> Scope of work definition> Prioritization of clients to be followed> Presentation of new standard features> Strategy sharing with sales and pre-sales> Project Governance> Value assessment>.
Feb 2012 - May 2017
Change Management Specialist/E-Sourcing Specialist / Process & Tool Manager / Business Analyst
PROJECT: Solution implementation and deployment & Supplier Performance ScorecarD & Contract Management repository & Supplier portal & e-sourcing Change Management Specialist Goal: Introduction of transversal solutions to evaluate the supplier’s performance & centralize their dataAs is study, Proof of concept implementation, Pilot deployment over 15 sites.
Apr 2008 - Jan 2012
Consultant Amoa
Pre-sales presentation Global account management implementation with an SLACustomer support from level 1 to 3Key user trainings / guide buildingSetting adjustments for customers’ specific requirementSoftware used: [hr] Process, Mantis (ticketing tool), MS office
2005 - 2006
~1 yr
Multi Poste
Quality assurance testeur> Documented testing loops > Bêta Tester / Optimised perfomances by reducing the number of clicksEnvironnement technique: PRO-FILER, MS office, Excel, Access and ticketing through "Log-it"PROGRAMMER> Developped an add-on on VB.net Tools: SQL queries VB.Net and Crystal Report
Oct 2004 - Mar 2005
Team & coworkers
Colleagues at JAGGAER
Other employees you can reach at jaggaer.com. View company contacts for 991 employees →
BS
Boris Sergijevic
Colleague at JaggaerSerbia, Serbia
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AJ
Akash Jadhav Akash Jadhav
Colleague at JaggaerGoharganj Tehsil, Madhya Pradesh, India, India
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DJ
Dijo Johny
Colleague at JaggaerThrissur, Kerala, India, India
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RR
Rob R
Colleague at JaggaerMontreal, Quebec, Canada, Canada
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ME
Matthew Ebelt
Colleague at JaggaerBrutus, Michigan, United States, United States
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SS
Syed Salman Ahmed Gillani
Colleague at JaggaerDubai, United Arab Emirates, United Arab Emirates
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DW
David Williams
Colleague at JaggaerRaleigh, North Carolina, United States, United States
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HD
Hadeel Dabbagh
Colleague at JaggaerDubai, United Arab Emirates, United Arab Emirates
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KB
Kristina Bono
Colleague at JaggaerComo, Lombardy, Italy, Italy
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MS
Muhammed Shahil C K
Colleague at JaggaerDubai, United Arab Emirates, United Arab Emirates
View →
Boris Sergijevic
Colleague at JaggaerSerbia, Serbia
View →
AJ
Akash Jadhav Akash Jadhav
Colleague at JaggaerGoharganj Tehsil, Madhya Pradesh, India, India
View →
DJ
Dijo Johny
Colleague at JaggaerThrissur, Kerala, India, India
View →
RR
Rob R
Colleague at JaggaerMontreal, Quebec, Canada, Canada
View →
ME
Matthew Ebelt
Colleague at JaggaerBrutus, Michigan, United States, United States
View →
SS
Syed Salman Ahmed Gillani
Colleague at JaggaerDubai, United Arab Emirates, United Arab Emirates
View →
DW
David Williams
Colleague at JaggaerRaleigh, North Carolina, United States, United States
View →
HD
Hadeel Dabbagh
Colleague at JaggaerDubai, United Arab Emirates, United Arab Emirates
View →
KB
Kristina Bono
Colleague at JaggaerComo, Lombardy, Italy, Italy
View →
MS
Muhammed Shahil C K
Colleague at JaggaerDubai, United Arab Emirates, United Arab Emirates
View →
6 education records
Nidal Arabi Katbi education
Bachelor Of Business Administration (Bba), Major In Management Information Systems And Minor In Hr
Études Pluridisciplinaires / Interdisciplinaires, Général
Demos
Education record
Lycée Français Du Caire
Education record
Lycée Franco Hellenique
Education record
Michelet
Education record
College Sevigne
FAQ
Frequently asked questions about Nidal Arabi Katbi
Quick answers generated from the profile data available on this page.
What company does Nidal Arabi Katbi work for?
Nidal Arabi Katbi works for JAGGAER.
What is Nidal Arabi Katbi's role at JAGGAER?
Nidal Arabi Katbi is listed as Senior PreSales consultant @Jaggaer - In a global organization I help customers in having the best value out of their source to pay demands at JAGGAER.
What is Nidal Arabi Katbi's email address?
AeroLeads has found 2 work email signals at @synertrade.com for Nidal Arabi Katbi at JAGGAER.
What is Nidal Arabi Katbi's phone number?
AeroLeads has found 1 phone signal(s) with area code 891 for Nidal Arabi Katbi at JAGGAER.
Where is Nidal Arabi Katbi based?
Nidal Arabi Katbi is based in Vanves, Île-de-France, France while working with JAGGAER.
What companies has Nidal Arabi Katbi worked for?
Nidal Arabi Katbi has worked for Jaggaer, Corcentric, Cyncly, Tradeshift, and Synertrade.
Who are Nidal Arabi Katbi's colleagues at JAGGAER?
Nidal Arabi Katbi's colleagues at JAGGAER include Boris Sergijevic, Akash Jadhav Akash Jadhav, Dijo Johny, Rob R, and Matthew Ebelt.
How can I contact Nidal Arabi Katbi?
You can use AeroLeads to view verified contact signals for Nidal Arabi Katbi at JAGGAER, including work email, phone, and LinkedIn data when available.
What schools did Nidal Arabi Katbi attend?
Nidal Arabi Katbi holds Bachelor Of Business Administration (Bba), Major In Management Information Systems And Minor In Hr from Kent State University.
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Nidal ARABI-KATBI
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