Nidal Najjar Email & Phone Number

New York, New York, United States

New York, New York, United States

New York, New York

• Taking lead on a multi-million dollar account across thirteen markets
• Managing around $2 million per month across Search, YouTube, GDN, and lead aggregators.
• In addition to daily campaign management, I work on planning, forecasting, and strategy to build an all encompassing channel wide plan
• Mentor and delegate tasks to junior team members under my supervision
• Work with channel partners such as DRTV, FSI, Email to determine any shortfalls and to collaborate where dollars can be spent most efficiently
• Assist media planning agency with forecasting spend, conversions, CPA on various search budget shift requests & incremental dollars across digital partners

Austin, Texas

• Joined the company as an intern-to-hire, promoted to Campaign Manager, then to Senior Campaign Manager
• Managed up to 8 client accounts simultaneously with a combined average media spend of $200,000/month
• Experienced (3 years) in Google and Microsoft Search, Display, Remarketing and Shopping campaigns. Intermediate experience (1.5 years) in Facebook, LinkedIn, and some knowledge (< 6mo) in paid Pinterest, Twitter, and.
• Ability to create budget/conversion pacing docs, strategy decks, timelines, and client facing performance reports in formats such as Excel, Email, and Powerpoint
• Highly knowledgeable in all aspects of search and display campaign research, creation, and ongoing growth and maintenance
• Maintained positive client relationships for 2+ years with great client service, continuous account optimization and testing, and going after identified growth opportunities quickly

San Marcos

• Answer customer service calls from students, faculty, and alumni
• Troubleshoot variety of problems, from IT assistance to transcript and informational requests
• Use personal knowledge and online research to give customers effective assistance
• Monitor temperature, humidity, and airflow of the university’s servers along with security cameras
• Train new hires with software, job shadowing, and helpful troubleshooting tips

Austin, Texas Area

• Used SEO best practices to develop and implement several new landing pages
• Monitored all social media channels for feedback. Gave recommendations for responses
• Created a feed system that aggregated competitor RSS social channels into one output
• Used keyword research to create new ad groups, keywords, and text ads
• Created HTML sitemaps for all product lines that assisted the front end developers
• Developed and implemented A/B tests to analyze ad text and landing page performance

Austin, Texas Area

• Improved customer retention rates by creating relationships with customers and delivering excellent service during carry outs and customer interactions.
• Worked in a fast paced team enviroment to clear carts in parking lot coralls.
• Trained new employees in policies, work techniques, and best practices
• Welcomed customers in ways that facilitated a pleasant experience upon entering our store.