Customer Service Training Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Christopher Scott Email & Phone Number
Customer Service Training Manager
at
LCI
2 work emails found
@ofminc.com
2 phones found area 714
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Service Training Manager
Location
Cary, North Carolina, United States
Company size
Who is Christopher Scott? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Christopher Scott is listed as Customer Service Training Manager at LCI, a with 221 employees, based in Cary, North Carolina, United States. AeroLeads shows a work email signal at ofminc.com, phone signal with area code 714, and a matched LinkedIn profile for Christopher Scott.
Christopher Scott previously worked as Customer Experience Supervisor at Ofm, Llc and Logistics Specialist at Ofm, Llc.
Company email context
Email format at LCI
This section adds company-level context without repeating Christopher Scott's masked contact details.
{first_initial}{last}@ofminc.com
89% confidence
AeroLeads found 2 current-domain work email signals for Christopher Scott. Compare company email patterns before reaching out.
Profile bio
About Christopher Scott
With over 20 years of experience in customer service and operations, I am a customer success and operations leader who has delivered exceptional results for OFM, a leading provider of office furniture and solutions. I have a passion for enhancing customer satisfaction, loyalty, and retention, as well as improving operational efficiency, quality, and compliance.As a customer experience supervisor and a logistics specialist at OFM, I managed customer accounts, contracts, and escalations, as well as oversaw the logistics and inventory management of the company's products. I also implemented process improvement initiatives, such as new ERP roll-out, business process re-engineering, and lean manufacturing practices, that increased productivity, and reduced costs. Additionally, I trained and mentored the customer experience team, fostering a collaborative and customer-centric culture.
Listed skills include Customer Service, Project Planning, Manufacturing, Supply Chain, and 50 others.
Current workplace
Christopher Scott's current company
Company context helps verify the profile and gives searchers a useful next step.
Lci
8 roles · 22 years
Christopher Scott work experience
A career timeline built from the work history available for this profile.
Customer Experience Supervisor
Dec 2022 - Jun 2023
Logistics Specialist
Jan 2022 - Jun 2023
Business Process Administrator
Process Improvement Administrator for OFM Customer Experience team, including new ERP roll-out processes and trainings for members of CX team as well as overall business process improvements
Feb 2021 - Feb 2022
Manager Of Customer Experience
May 2020 - Feb 2021
Order Entry Supervisor
Sep 2019 - May 2020
Project Manager
Aaron Thomas Company, Inc.
Directed warehouse processes by managing 50+ clients and up to $5million in product, supervising 20 employees, coordinating warehouse training while maintaining cGMP and FDA regulations, hosting 3rd party audits for AIB, SQF, USDA Organic, OTC, and NSF certifications, coordinating co-packing projects between clients, Production, and QA teams, supporting clients in inventory maintenance and projection, order processing, and invoicing $100,000 bi-weekly. Assisted in company-wide ERP system discovery, documentation and implementation by communicating with necessary departments, testing 8 different ERP systems to determine best fit, implementing the use of tablets and handheld devices to integrate directly with ERP system, and mapping the warehouse data to create designated areas for specific food categories (allergen, nonGMO, etc) to be used with new ERP system.Streamlined warehouse processes and revised internal documentation for incoming and outgoing shipments, reducing pain points and help tickets while increasing response time to issues resulting in fewer truck delays and faster turn-around of load/unload teams by over 75% and reduction of employee overtime by over 50%.
2005 - Apr 2019
Customer Success Manager
(Export/OEM/Consignment Customer Service Representative)Processed 100,000+ OEM and international orders as direct point of contact, handled all delivery logistics including export documents, customs invoicing, and delivery risk assessment resulting in 10% Annual Growth. Managed Asia and Oceana international division, working directly with 10 international Sales Managers.Developed and implemented 20+ SOPs to continue order process efficiency.
May 1997 - Dec 2003
Team & coworkers
Colleagues at LCI
Other employees you can reach at lcindustries.com. View company contacts for 221 employees →
LA
Latiesha Adams (Lci)
Colleague at LciCharlotte, North Carolina, United States
View →
JN
Julio Naranjo
Colleague at LciRaleigh, North Carolina, United States
View →
BB
Bj Bourne
Colleague at LciHattiesburg, Mississippi, United States
View →
JV
Josue Vivar Cuahutle
Colleague at LciDurham, North Carolina, United States
View →
AL
Ada Lopez
Colleague at LciRaleigh, North Carolina, United States
View →
SV
Stefanie Verkade
Colleague at LciCookeville, Tennessee, United States
View →
VC
Vianey Cabezas
Colleague at LciRaleigh, North Carolina, United States
View →
LC
Levi Crosteau
Colleague at LciBeverly Hills, California, United States
View →
ED
Eric Dreier
Colleague at LciRaleigh, North Carolina, United States
View →
WC
Wendy Cook
Colleague at LciBeaufort, South Carolina, United States
View →
Latiesha Adams (Lci)
Colleague at LciCharlotte, North Carolina, United States
View →
JN
Julio Naranjo
Colleague at LciRaleigh, North Carolina, United States
View →
BB
Bj Bourne
Colleague at LciHattiesburg, Mississippi, United States
View →
JV
Josue Vivar Cuahutle
Colleague at LciDurham, North Carolina, United States
View →
AL
Ada Lopez
Colleague at LciRaleigh, North Carolina, United States
View →
SV
Stefanie Verkade
Colleague at LciCookeville, Tennessee, United States
View →
VC
Vianey Cabezas
Colleague at LciRaleigh, North Carolina, United States
View →
LC
Levi Crosteau
Colleague at LciBeverly Hills, California, United States
View →
ED
Eric Dreier
Colleague at LciRaleigh, North Carolina, United States
View →
WC
Wendy Cook
Colleague at LciBeaufort, South Carolina, United States
View →
FAQ
Frequently asked questions about Christopher Scott
Quick answers generated from the profile data available on this page.
What company does Christopher Scott work for?
Christopher Scott works for LCI.
What is Christopher Scott's role at LCI?
Christopher Scott is listed as Customer Service Training Manager at LCI.
What is Christopher Scott's email address?
AeroLeads has found 2 work email signals at @ofminc.com for Christopher Scott at LCI.
What is Christopher Scott's phone number?
AeroLeads has found 2 phone signal(s) with area code 714 for Christopher Scott at LCI.
Where is Christopher Scott based?
Christopher Scott is based in Cary, North Carolina, United States while working with LCI.
What companies has Christopher Scott worked for?
Christopher Scott has worked for Lci, Ofm, Llc, Aaron Thomas Company, Inc., and Fluidmaster.
Who are Christopher Scott's colleagues at LCI?
Christopher Scott's colleagues at LCI include Latiesha Adams (Lci), Julio Naranjo, Bj Bourne, Josue Vivar Cuahutle, and Ada Lopez.
How can I contact Christopher Scott?
You can use AeroLeads to view verified contact signals for Christopher Scott at LCI, including work email, phone, and LinkedIn data when available.
What skills is Christopher Scott known for?
Christopher Scott is listed with skills including Customer Service, Project Planning, Manufacturing, Supply Chain, Process Improvement, Continuous Improvement, Inventory Management, and Team Building.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Christopher Scott you were looking for.
View similar profiles
