Envera Health is a patient access staffing & technology company that is 100% focused on Healthcare we help transform the patient experience and simplify the care delivery process for healthcare providers nationwide. As a comprehensive engagement partner, we study the physicians and processes unique to your organization in order to build a dedicated team of patient access coordinators that will assist patients while reflecting your values and care culture. Then, equipped with a comprehensive suite of patient engagement solutions supported by our unique CRM-driven engagement center, we empower you to reach your goals of improving operational efficiency and enabling steady growth.

Founded by former healthcare executive Amy Brown, Authenticx makes it possible for healthcare organizations to have a single source of conversational data, creating powerful and immersive customer insight analyses that inform business decisions.After spending two decades working in a variety of settings across the healthcare and insurance spaces – from small companies to publicly traded enterprises — Amy saw firsthand both the opportunity and, oftentimes, the missed opportunity that healthcare organizations had.As the COO of a health insurance company, she knew that Operations housed the customer interaction data that could help grow revenue, and improve profitability by elevating the voice and insights of the customer.The challenge: there was no systematic way to pull those insights.In 2018 Authenticx was founded. By taking recorded customer interactions that are already occurring—calls, emails, or chats—and using AI and natural language processing, we discern insights from those conversations to reveal meaningful information for all parts of the healthcare enterprise so they can make better business decisions. Read the full Authenticx story here.

Selling omni-channel communications systems to attract, engage and retain consumers for large health providers.

HELPING MAKE HOSPITALS SAFER

MDGuidelines is a proven approach to managing and measuringthe impact of evidence-based care across entire populations. Thiscomprehensive platform delivers point-of-care clinical decisionsupport, analytics and consulting services that empower providers,payers and employers to successfully participate in value-basedmodels, promote active lifestyles, and achieve a tangible returnon investment.

At Readiness Rounds, we make hospitals safer by improving patient safety, quality of care and experience. As Business Development Manager, I actively support our company's initiative to provide hospitals with the necessary tools to help them utilize processes that deploy and sustain a culture of constant improvement and readiness.The Readiness Rounds platform allows hospitals to proactively check the reliability of systems and processes, manages a closed-loop follow-up system and identifies performance improvement priorities for all levels of the organization. In addition, the Readiness Rounds platform provides comprehensive reporting to support regulatory surveys.

I was directly responsible for business development nationally in the area of Healthcare Environmental Services, Patient Transportation & Regulatory Readiness contract sales. I was also responsible for developing strategic partnerships to increase revenue and market awareness.