As a Consultant IT Infrastructure Project Manager at VIA Outlets, I spearheaded the upgrade of IT infrastructure across 11 Fashion Outlets in Europe. My role involved coordinating with internal and external teams to replace key IT infrastructure components and ensure a smooth transition by the end of 2024.Key responsibilities included:- Managed the IT Infrastructure upgrade for 11 Fashion Outlets in Europe, coordinating with internal teams and third-party suppliers.- Led the coordination of the due diligence at all the outlets to confirm and agree requirements.- Oversaw the replacement of key components like Fibre backbone, core & edge hardware, and Wi-Fi access points.- Successfully implemented the project before the end of 2024, ensuring seamless operations for VIA Outlets.- Reporting directly to Head of IT & CIO.

In my role as a Contract IT Programme Manager at Circle Health Group, I had the overall responsibility for all IT Infrastructure programmes & projects across 61 private hospitals in the UK. This included managing major IT refresh programmes, LAN & Wi-Fi, VOIP-SIP, Windows virtual Desktop & Desktop refresh, as well as overseeing small and medium-sized projects, clinical hardware rollout, and healthcare software installations. Additionally, I was accountable for Data Centre activities and 3rd party cabling works for IT installations in refurbishments and new builds.Key responsibilities included:- Managed all IT Infrastructure programmes & projects for 61 private hospitals, including LAN & Wi-Fi, VOIP-SIP, and Windows virtual Desktop refresh.- Oversaw small to medium projects, clinical hardware rollout, healthcare software installations, and data Centre activities.- Accountable for 3rd party cabling works for IT installations in refurbishments and new builds.- Engaging and building relationships with Clinical management. Which has led to the improvement of their understanding of IT working practices and to accelerate work on sites.- Coordinating technical teams to deliver workstreams. This has resulted in a greater understanding of work that is being carried out across all technical streams and removed the silo effect.- Reporting directly to CIO & Head of Service Delivery.

As a Contract IT Project Manager at Virgin Trains, I spearheaded the upgrade of on-board Wi-Fi, collaborating with multiple stakeholders to ensure a seamless transition. By managing engineering activities and integrating with other Virgin franchises, I successfully delivered a high-quality Wi-Fi service for passengers.Key responsibilities included:- Led the upgrade of on-board Wi-Fi for all Virgin Trains (West Coast), collaborating with new service providers and Train Service Providers.- Managed engineering activities to install new hardware on trains, ensuring seamless connectivity on and off the train.- Successfully integrated with other Virgin franchises to enhance the overall Wi-Fi service experience.- Engaging with Fleet services to agree 2nd line maintenance and support post migration. This resulted in a robust and streamlined solution which was a vast improvement on the previous arrangements and focused on customer satisfaction.

In my main role as a IT Project Manager at BMI Healthcare, I led a site-wide implementation of a resilient WAN and Data Centre transition across 74 UK locations, while leading internal IT infrastructure and service delivery teams.Key responsibilities included:- Managed the implementation of a new WAN and Data Centre transition at 74 UK locations, ensuring seamless migration of services and applications.- Oversaw work stream projects for a new Telephony solution, including Mobile phone rollout and migration to MaaS360.- Led internal IT infrastructure and service delivery teams, collaborating with third-party suppliers for successful project delivery.

As the Senior IT Project Manager at Nando’s UK & IRE, I directed the delivery of critical IT infrastructure projects at 400+ restaurants. Working closely with internal IT infrastructure and service delivery teams.Key responsibilities included:- Led the implementation of a new LAN, WAN, and public Wi-Fi infrastructure at 400+ Nando’s restaurants.- Designed AD and Office 365 cloud service strategy for seamless implementation across all locations.- Managed the decommissioning of PSTN lines in preparation for VOIP migration.- Working alongside the digital marketing team to formulise the user journey and launch materials for the Guest Wi-Fi experience.- Ownership of the operational support models to maintain smooth service transition from project to support teams.

In my role as a Contract IT Infrastructure Project Manager at Capgemini, I led the delivery of various infrastructure projects, collaborated with a 3rd party for virtual environments, and managed the decommissioning of IT infrastructure to achieve cost savings. Additionally, I successfully delivered a critical telephony IT infrastructure solution within challenging timescales to meet a crucial business requirement.

In my role as Contract WI-FI Upgrade Installation Project Manager at Value Retail, I successfully led a team to implement a Wi-Fi upgrade at 9 retail villages across the UK and Europe. By coordinating with internal IT teams, 3rd party suppliers, and a specialist Wi-Fi provider, I ensured the successful installation of additional access points and network infrastructure. This resulted in improved connectivity for customers and enhanced overall customer experience.

In my role as a Contract IT Infrastructure Project Manager at Capgemini in Telford, United Kingdom, I led a successful IT Infrastructure decommissioning initiative to drive savings and create a blueprint model for future projects. Additionally, I managed an IT infrastructure stability project to reduce service outage and increase reliability for a number of client services.

As a Contract WI-FI IT Infrastructure Project Manager at Transport for London, I spearheaded the deployment of WI-FI systems at 120 tube railway stations, optimizing connectivity for public and operational use. By driving the overall TfL Wi-Fi strategy and coordinating various projects, I successfully reduced working timescales and enhanced cost-effectiveness.

Project Manager responsible for the design and installation of 200+ customer service information boards across the London Underground network and the delivery of critical upgrade to a train timetabling application in readiness for the 2012 Olympics, driving this project back on track and delivering a bespoke application to a more sustainable Citrix IT platform.

Project Manager responsible for the delivery of IT hardware and infrastructure as part of the infrastructure technical stability programme for a major government agency. Successfully securing and managing IT hardware contracts with 3rd party vendors to supply hardware for testing and proof of concept for the same government agency.