Nigel Harris Email & Phone Number

Swindon, Gb

Swindon, Gb

Birmingham, West Midlands, Gb

My role as Cyber IAM Product Owner & Manager can be described as: • Security Lead on Identity Access Management (IAM), Privilege Access Management (PAM), IAM Governance & Compliance, Directory Services, Authentication, and Authorisation• Product Owner and Manager of Identity Access Management (IAM) & Privilege Access Management (PAM) • Leading & supporting internal and MSP resources to support IAM & PAM service• Supporting & Guiding re/certification, JML, Segregation of duties, provisioning• Provided process management of resources using Agile & DevOps ways of working• Consultancy• Change & Configuration management using ServiceNow, CMDB using ITIL principles• Developing product roadmaps• Ensure policies, standards, & best practices are adhered• Undertake both BAU & Change• Data Assurance• Support of adoption to ISO27001• Problem solving• Risk Management & internal customer centric approach• Supplier, Vendor & Partner Management• Incident / Problem / Change Management

Swindon, Wilts, Gb

I have been affected by a new Nationwide Building Society TOM (Target Operating Model) change, and I no longer work for Nationwide Building Society from September 2023. I have been in this period applying for roles that I feel suite my experience, skills, and I find exciting. Whilst undertaking training to keep myself nimble and fresh.In this period I have passed and secured the 'CyberArk PAS Defender' certification, as well as undertaken other training.

Swindon, Wilts, Gb

My role as a security and resilience manager in Privilege Access Management can be described as: • Application & relationship Owner for CyberArk, I managed the Privilege Access Management solution• Removed Single Point Of Dependencies (SPODs) within the team making it more resilient• Experienced in implementing Identity/Privilege Access Management (IAM/PAM) with CyberArk, SailPoint IdentityIQ, & Active Directory• Supporting & Guiding re/certification, JML, Segregation of duties, provisioning• Provided process management of resources to more of an Agile way of working (SAFe)• Support & resolving of internal/external audit; from EY, PWC, PCI DSS RoC• People Management, vision, strategy bring the team on the journey• Consultancy• Change & Configuration management using ServiceNow, CMDB using ITIL principles• Supporting and guidance the software development framework & implementation• Supporting the main change programme for Privilege Access Management• Ensure standards, guardrails & best practices are adhered• Enabler allowance of autonomous, & create a new mentored framework with peer governance• Blend & undertake both BAU & Change• Data Assurance• Change framework/culture for the team to more of a freedom to develop• Ensure CyberArk components such as PAS, CPMs, PSMs, Vaults, connectors & plugins are working efficiently• Enabling for CI/CD pipelines with CyberArk• CISMP / ISO27001 Certified• Creation of Knowledge Bank, Design System, segregated Customer Portal for PAM Service enabling self-learning & efficient adoption of the PAM standards & PAM Patterns• Creation of Operational Model RACI to support the PAM Service• Problem solving• Budgeting & roadmaps• Process management of Engineering Team with use of Waterfall/Agile• Risk Management & internal customer centric approach• Supplier, Vendor & Partner Management• Experienced & Trained on Incident / Problem / Change Management• Use of SIEM (SPLUNK) to detect & response activities

Swindon, Wilts, Gb

As an Engineering Manager it was my role to create and shape a new resource service to provide our internal customers with a great team of Engineers; providing change for our members. The following can best describe my role and what I have achieved: • Creation of a capacity and cross functional platform support team of Engineers• Capacity core skillset alignment of technical analyst, and continued governance of resource type• Providing also diverse resilient set of Engineers covering Infrastructure Engineers, Infrastructure Designers, Developers, a mixture of Accelerators and Apprentices mentored through various skillsets• Understanding and experienced in implementing Privilege Access Management (PAM) with CyberArk• Process management of Engineering Team with use of various methodologies with focus of Agile • Line Management of Engineering Team, mentoring and providing the vision and strategic direction of our service• Supporting and guiding on the software development framework and delivery• Supporting the main change programme for Privilege Access Management (PAM) as well as multiple initiatives across Security Team/Squad• Ensure standards, guardrails and best practices are adhered to• Enabler, giving the ability to be autonomous while providing a mentored framework, peer governance• Support throughout project life cycle • Problem solving • Risk & internal customer centric approach • Provide a healthy framework to support society’s culture

Swindon, Wilts, Gb

While in Requirements Engineering as an Technical Analyst Engineer Level 2 I have experienced and supported many work streams, to build a stronger society and to ensure we last. The following can best describe my role and what I have achieved: • Role is that of a technical analyst• Process manage an Engineering Team and act as a mentor to those direct as well as indirectly • Cover multiple work streams, guiding those that I manage through activities and project(s)• Support throughout life cycle of projects to ensure we understand the correct needs for success• I assess, analyse, create detail requirements/artefacts, to enable change that directly or indirectly benefits our members• Understanding and experienced in implementing Privilege Access Management (PAM) with CyberArk• Problem solving is a key part of my role and something I enjoy, crystallising further my knowledge • Work close with stake holders, SMEs, architects, third parties/vendors as well as other initiatives when supporting project activities and seeking approval• Endeavour to seek the strategic solution that is the leanest, reduced resource, least risky option; ensuring we have a road map in place• Supporting SMEs in use of Privileged Access Management with software development & support activities• Analyse, investigation of data, process, systems, frameworks within standards to support change • Use a risk centric approach which is articulated in our communication and documentation• Use best practice principles to guide our approach and recommendations to stakeholders• Live and breathe our society’s culture• Follow, learn new skills and knowledge to help support activities to evolve and stay present as well as to look to the horizon

Rueil-Malmaison, Fr

My role in Remarketing was to manage MotorTrade platform and support Sales Team while reporting on key performance indicators. I ensured we sell each vehicle through the correct disposal route, achieving the best results. Though the title says Analyst this role was much more than analytical work. This included myself undertaking the following activities:• Process Management of MotorTrade and main Remarketing tasks• Managing of Remarketing Support Analyst: objectives, performance, workload, training, 1-2-1, holidays• Support recruitment of staff through interviewing and assessments• Reduction of risk and resource in the four sub teams, through development and process changes• Supplier Management from tender to management from day to day activities• Colleague mentoring on key activities and processes• Continual problem solving and implementation of solutions• Create requirements, design, monitor, test infrastructure changes to core platforms• Analysis of large amounts of structured and unstructured data, processes, and prospective changes• Liaising with Corporate Centre in France, local Finance and Customer Services Teams.• Data mapping, designing, development, and maintenance of a CRM Access Database using software development framework• Development of a Business Objects reporting suite to control and reduce risk• Performing weekly and monthly auditing of financial figures• Enforcement of controls and agreed service levels to keep standards high as well as compliant• Using Excel VBA macros to fulfil business requirements, streamline processes, reduce cost and losses• Budgeting / forecasting and trend analysis• Ensuring 5S standards are adhered to by the Team and supporting failure demand I have made many resource and cost savings over the years, some of which I have reduced the need for FTE heads as well as stop losses of 52K+ a year through automation and process changes.

Rueil-Malmaison, Fr

While working in the Quality Assurance Team my main role was to support and improve data/technical activities through processes and their touch points, this also included the following key tasks:• Analysing and creating statistics and providing recommendations for improvements• Problem solving and resolution of various ad hoc issues that arose• Involved in project management: risk assessment, planning, designing, developing, managing, and testing with large clients like BAE and EE (Orange at the time) for changes to core tools used• Performance reporting of key performance indicators, measuring the company and internal teams• Colleague mentoring, supporting colleagues and providing training• Using software development principles to produce tools/applications to support external customer needs• Auditing, ensuring our teams are completing tasks according to policy and best practice guidelines • Data integrity validation, amending controls and enforcing strict data standards across the department• I maintained and administrated an Access database and coding for renewals process.• Use of Excel VBA macros to improve processes and reduce resourceIn this role I was recognised as being extremely supportive and was awarded the ‘Top Management Team Member’ for the Customer Services Division; this entailed an all-expenses paid trip to New York.

Salisbury, Wiltshire, Gb

My main duties was to ensure all pensioners were given the correct pension payment, this included: • I developed a reconciling tool to validate clients pension payments and PAYE contributions for P11D submission to HMRC; previously submissions were inaccurate and was fined severely and this tool saved money and reduced the risk of heavy penalty• I made large resource savings by creating a macro tool that reduced research time from taking up to 15 minutes to only taking up 60 seconds for queries, saving FTE days per week.• Amending and validating pension requests by pensioners within FSA and company guidelines• Liaising with the team to adjust process to ensure accurate payments were made with minimal of errors• Issuing client documentation for P11D purposes• Dealing with queries from pensioners, third parties (IFA) and HMRC about pension incomes• Managing BCP Business Continuity Plan