Nigel Monro Email & Phone Number

Humberside

Record flight data providing assistance to air Traffic ControllerProduce flight Strips for Air TrafficFile and log flight plansManage airfield emergency situationsProvide ground control clearance for vehicles operating within airfield Complete Flight information display systemsComplete meteorological reports for the airfield

Lincolnshire, England, United Kingdom

Check in function for all passengers using both Automated and manual processes.Ramp functions including loading/unloading of aircraft baggage and freight.Co-ordinate passengers departing/arriving from aircraft, transfer to departure/arrival lounge, receipt of flight manifests for passengers and freight.Ensure that the daily flying programme is adhered to as closely as is practical and is line with customer requirements and operational limitations.Co-ordinate communication of flight operations information to relevant parties ensuring the most up to date information is used e.g flight crews, operations, customers etc.Liaises with customers/customer reps regarding operational problems that impact on the flying schedule.

Heathrow

An experienced manager with British Airways with proven excellent interpersonal, communication and decision-making skills. Performance is at its best under pressure with a proactive, resilient yet calm demeanour. Adept at maintaining a holistic and impartial overview of the ‘on the day’ operational performance and managing it accordingly. Skilled in influencing others and managing conflict and conflicting priorities whilst maintaining an excellent ‘customer focus’ approach to business with an eye on getting the job done. I am regularly required to make focused and proportionate responses to significant operational issues, including Airfield operations, Aircraft security and customer service. I have a varied background of experience involving multiple airlines in many regional and international airports. I consider myself to have a good sense of humour and a distinct ability to communicate very well at all levels.Profound understanding and management of Ground Operations and corporate goals in BA and the Joint Business.People Management experienced and process aware.Adept in managing conflict and conflicting interests.Aviation Law and AAA aware.Sound knowledge of all aircraft types and the Joint Business and subsidiary network .Influencing and organisational.Highly self motivated team leader and team player.Communication and Interpersonal - IT/PC Literate.Relationship BuildingTrainer for Airbridge jetties and aircraft doors.

Glasgow Airport

Delivery of weight and balance, load control for all short haul aircraft. Turnround Co-ordination Stand Allocation and VHF radio operation. Flight plan organization and communication to Flight Crew. Customer service supervisor role.

Glasgow Airport

• Final aircraft checks prior to departure.• Push back responsibilities including start up procedure and aircraft towing, final aircraft checks, TSU, and aircraft cleaning and security checks.• Ground power deployment and start procedures.

Benbecula Airport

• Reservations, Check-in and Ticket Sales.• Baggage Loading and Unloading aircraft.• Missing baggage relocation.• Aircraft start up procedures and final checks.• Meet and assist all passengers with reduced mobility.

Paisley, United Kingdom

Part Time Motorcycle trainer teaching CBT's and lessons on 125cc motorcycles. Completing minor maintenance on motorcycles.

Benbecula Airport

Managing all Customer Service areas and staff: Check-in, Baggage, Reservations and Ticket Sales.Responsible for all Ticket Sales Returns and banking.Interface with Airport Authority and Emergency Services.

Education record

Education record