An extremely enthusiastic individual with over Twelve years of experience working for International BPO’s - Handling Processes for “Airlines (Delta Airlines USA) , Telecom (Orange U.K), Banking (Barclays Bank U.K), Travel (Amadeus & Sabre / Expedia + Hotels.com - Australia and New Zealand / Fareportal - Cheapoair.com etc.)” and Great expertise in Managing Human Resources. With great Leadership, Team Building, Team Managing and Customer Care expertise, I am ready to leverage my capabilities; I possess an excellent ability to work with all levels of staff as I believe in maintaining a friendly rapport with everyone. My knowledge of providing support to the Company Staff is acute as I work diligently to provide reports of my work. Additionally, I have the knowledge of managing and scheduling effectively to ensure that the staffing is executed properly.