• Being the point of contact for all existing members, delivering high standards of service to boost retention and Community Experience.• In-charge of Member's Perks and Benefits, and Partnerships for The Working Capitol.• Build, foster and support a cohesive and collaborative community of members to facilitate new connections and business opportunities.• Work closely with the Marketing & Events teams run initiatives to encourage the sharing of professional knowledge and resources, and be the bridge between the larger ecosystem and the company.• Proactively driving new membership sales, growth and retention. Conduct tours for sales prospects and maximize revenue opportunities across our products and services.• Achieved 100% occupancy rate for TWC Keong Saik, July 2017.• Support in all Operations, Facilities, and IT tasks to ensure a seamless experience across all touchpoints.

· Design and executed business strategies to increase sales and recruitment leads · Executive search and interview candidates for vacant job postings· Market and manage job postings through various recruitment platforms