Nigel Hickey Email & Phone Number

Dallas-Fort Worth Metroplex

As the Senior Technical Marketing Manager at NetBrain Technologies, I lead the creation of in-depth technical content, including eBooks, solution briefs, and interactive guides. My role also focuses on contributing thought leadership on key industry topics such as AIOps, Automation, and Observability.-Content Development: Producing detailed technical.

Houston, Texas Area

Technical/Product Marketing Consultant with focus on Cloud & End User Computing technologies.

Houston, Texas, United States

Bridging the gap between Sales execution and go-to-market strategies to enable our salesforce to be well equipped for success. Host of an internal Sales Acceleration podcast that highlights; WinWires, Product News/Launches, What's New in the BU, and other topics that support our field teams.

Houston, Texas

A Technical Marketing Engineer and VCIX7-DTM working for VMware R&D in the Cloud Platform Business Unit. In this role, I served as a Subject Matter Expert for vCenter Server as well as a trusted advisor for VMware customers and partners. Responsibilities included generating product content, evangelism, collecting product feedback, and presenting at.

Houston, Texas Area

I Lead the Houston VMware User Group. A VMUG leader's responsibilities include running our quarterly meetings and/or user conferences, acquiring, recruiting and maintaining membership for the chapter via social media and other networking means, recruiting sponsors and customer presentations for meeting content, working with VMware System Engineers to.

Houston, Texas Area

I am a Consulting Engineer in the End User Computing (EUC) Practice. In this role, I perform pre & post- sales engineering, specializing in VMware’s vSphere, Horizon View, App Volumes, UEM and general End User Computing design and architectures.-Conduct Pre Sales calls with customers and local AEs focused around VMware EUC products-Map customer business.

Houston, Texas Area

• Oversees & Supports the IT Infrastructure of NSA.
• Focused is geared towards virtualizing more of our servers and growing our VMware View deployment to be able to support an "Office Anywhere" mindset.
• Worked closely with our Operations & Executive teams to be able to complete our Business Continuity plans.
• Committed to updating and hardening network and data security.
• Guided our Change Management Team and helping create new IT policies & procedures
• Oversaw consultant teams that are tasked with helping implement core network changes in Houston

Houston, Texas Area

• I joined NSA in February of 2012 to take the lead as the Network & Systems Administrator to support our Houston office and branch locations in Tulsa, Atlanta, Anaheim.
• Setup and configured a VMware View 5.0 environment containing over 60 virtual desktops to replace an outdated terminal server infrastructure.
• Setup and configured VMware vSphere ESXi hosts to support the server virtualization of Sophos AV, Windows Update (WSUS), Enterprise CA, 2008 AD Domain Controller as well as a Test/Dev environment for our software.
• Responsible for the clean up and organization of our 2003 Active Directory domain.
• Deployed and configured M0n0wall firewalls in Houston and branch office to replace antiquated Sonicwall devices that helped us stabilize our VPNs and gave us greater monitoring insight.
• Responsible for bringing Sophos Endpoint Protection to NSA to protect our server and desktop infrastructure.

Whiplash Productions is the leader in DJ Services. They produce high quality professional mixing for Corporate Events & Private Parties

Houston, Texas Area

• Supported Active Directory in a multi-site environment and all other duties as listed as well as taking more of a leadership role for the team.
• Supervised daily tasks for the Helpdesk and provided guidance and training for our Helpdesk Analyst
• Managed the roll out of new IBM desktops for our Bill Pay team.
• Setup and configured virtual machines on Windows desktops & servers as well as Mac OS (VMware vSphere & Fusion).
• Supported Mac laptop and desktop machines running Snow Leopard.
• Supported iPhones on our MS Exchange mailbox system.------Title: Windows System Administrator (Aug 2006-Dec 2008)------

I was able to transfer to another Compucom Contract account when my family was relocated to the Pacific Northwest after my spouses promotion. This position was not fulfilling and bored me as I had to take a lower level position. I soon looked for a more challenging position once I settled in to my new area.-Performed 3rd level desktop support of IBM.

Worked at Pfizer under contract with Compucom Inc. as a Helpdesk Analyst and then a 2nd level PRC Analyst after 10 months with the organization. PRC Analyst:-Performed 2nd level account management for NT, Active Directory and Exchange accounts.-Performed administration of client home drives, including but not limited to creations, moves and quota.