Nigel Lyons
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Nigel Lyons Email & Phone Number

Analyst I. End User Workplace Support ATL at Southern Company
Location: Lawrenceville, Georgia, United States 4 work roles 4 schools
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Current company
Role
Analyst I. End User Workplace Support ATL
Location
Lawrenceville, Georgia, United States
Company size

Who is Nigel Lyons? Overview

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Nigel Lyons is listed as Analyst I. End User Workplace Support ATL at Southern Company, a company with 10643 employees, based in Lawrenceville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Nigel Lyons.

Nigel Lyons previously worked as SR. DESKTOP SUPPORT TECHNICIAN at Mass General Brigham and IT Help Desk Analyst / Team Lead at Allways Health Partners. Nigel Lyons holds Bachelor, Computer Engineering from Northeastern University.

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Email format at Southern Company

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Southern Company

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Profile bio

About Nigel Lyons

I am a strategic system thinker with the ability to work cross-functionally within complex technological distributed environments involving fast-paced customer interactions, strategic planning initiatives, and enterprise technology solutions. Brings process excellence to all functions with a strong focus on communicating high-tech solutions to both technical and non-technical audiences.WHAT I BRING:Progressive, professional growth in IT desktop support within the healthcare industry, with solid experience in problem solving, improving efficiency, and customer satisfaction.MY HIGHLIGHTS:→ Solid knowledge in testing best practices; understand the need for continuous process and service improvements → Ability to meet goals by collaborating, influencing and working cross-functionally through others → Clearly communicate ideas and thoughts so that all engaged parties can understand and implement a plan of actionCORE COMPETENCIES: System Administration | Internal Infrastructure | Information Security | Cross Functional Collaboration | Disaster Recovery | IT Policy & Compliance | Mobile Device Support | Reporting and Documentation | Software Licensing | Asset Management | Root Cause Analysis | Staff Mentoring | Best PracticesI am always looking to connect with like-minded people feel free to reach out on LinkedIn.

Current workplace

Nigel Lyons's current company

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Southern Company
Southern Company
Analyst I. End User Workplace Support ATL
atlanta, georgia, united states
Employees
10643
AeroLeads page
4 roles

Nigel Lyons work experience

A career timeline built from the work history available for this profile.

Analyst I. End User Workplace Support Atl

Current
Sep 2022 - Present

Sr. Desktop Support Technician

Greater Boston

As a senior team member work across broad range of technologies and collaborate across multiple areas of business to support incidents, problems and requests.Specific Accomplishments Include:➢ Build and install PCs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure while providing advice and guidance to.

It Help Desk Analyst / Team Lead

Boston, Massachusetts, United States

Oversaw all operations and functions of help desk operation providing 1st and 2nd level support for more than 500 users while managing 2-3 Technical Support Analysts.Specific Accomplishments Include:➢ Root Cause Analysis: Assisted with incident management and issue resolution, including log, track, and document issues to coordinate, and deliver accurate.

Jan 2005 - Jan 2017

It Desktop Support Analyst

Boston, Massachusetts, United States

Responsible for back-office support, installation of desktops and printers maintaining existing and new user configuration as well as supporting all applications such as IT Project Management, Request Management and Change Management processes.Specific Accomplishments Include:➢ Quality Control: Maintained 95% on time completion of production jobs and.

Jan 2003 - Dec 2005
Team & coworkers

Colleagues at Southern Company

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4 education records

Nigel Lyons education

Certificate, Computer Operation

Computer Learning Center

Education record

Computer Learning Center
FAQ

Frequently asked questions about Nigel Lyons

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What company does Nigel Lyons work for?

Nigel Lyons works for Southern Company.

What is Nigel Lyons's role at Southern Company?

Nigel Lyons is listed as Analyst I. End User Workplace Support ATL at Southern Company.

Where is Nigel Lyons based?

Nigel Lyons is based in Lawrenceville, Georgia, United States while working with Southern Company.

What companies has Nigel Lyons worked for?

Nigel Lyons has worked for Southern Company, Mass General Brigham, and Allways Health Partners.

Who are Nigel Lyons's colleagues at Southern Company?

Nigel Lyons's colleagues at Southern Company include Ashley Wells, Cpa, Jim Bingham, Farid Anass, Myka Silva, and Patrick Chandler.

How can I contact Nigel Lyons?

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What schools did Nigel Lyons attend?

Nigel Lyons holds Bachelor, Computer Engineering from Northeastern University.

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