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Nigel Walker is listed as Service Director - HCLTech at HCLTech, based in Stratford-Upon-Avon, England, United Kingdom. AeroLeads shows a work email signal at xant.co.uk and a matched LinkedIn profile for Nigel Walker.
Nigel Walker previously worked as Service Director at Hcltech and Operations Director at Verizon. Nigel Walker holds Telecommunications from Royal Signals College Of Telecommunications.
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A highly accomplished Senior IT Leader with over 30 years’ experience in operational and strategic roles and an exceptionally strong background in Service Delivery and IT Operations. Proven blue-chip experience in delivering 24x7 services, managing to a business case, identifying strategic solutions, a track record of delivering complex technology change programmes and a passion for building and maintaining effective operating models. Capable of driving cost efficiency across an organisation, demonstrating the value of IT to the business and ensuring sustainable outcomes. A deep understanding, and demonstrable experience, of building and maintaining effective relationships with customers, across internal organisations, and with vendor ecosystems; and the knowledge, ability and experience to lead teams, shape and implement strategic solutions and drive organisational change.
Listed skills include Telecommunications, Professional Services, Managed Services, Governance, and 46 others.
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A career timeline built from the work history available for this profile.
Stratford-Upon-Avon, England, United Kingdom
Accountable for the management of a portfolio of Verizon’s largest Global accounts. I am responsible for the overall program success of the accounts as measured against the approved business case, contractual deliverables and key customer satisfaction criteria. This involves overall accountability for implementing customer approved account governance, and.
Stratford-Upon-Avon, England, United Kingdom
Dedicated to, and accountable for, some of Verizon’s largest Global accounts. Responsible for the overall success of the accounts, setting strategic direction, driving customer satisfaction, acting as trusted adviser to the customer Executive team, managing all critical executive level customer escalation communications, operating cross-functionally to.
Reading, United Kingdom
Accountable for EMEA Business Operations; driving key thought leadership in the evolving Global Operations landscape and ensuring Verizon’s interaction with its clients delivers a differentiated service experience that builds customer loyalty. Builds trust and credibility at all levels within Verizon and thereby identifies new business priorities and.
Accountable for the overall program success of a strategic enterprise account as measured against the approved business case, contractual deliverables and key customer satisfaction criteria.Overall accountability for implementing customer approved account governance, and managing all critical executive level customer escalation communications.Accountable.
Providing Verizon’s top tier clients in EMEA with a dedicated point of contact for strategic and transformational insights, orchestration of engagements across Verizon and senior relationship development.
Management of the complete portfolio of infrastructure and application support services, and the development of the requirements, procurement strategy and implementation of the Service Integration capability fundamental to the selective multi-sourcing model chosen for National Grid IS. Responsible for maintaining service to the business during a.
Successfully managed a team of 650 IT professionals, on an interim basis, delivering compute, network and desktop services to over 30,000 National Grid users. Whilst in the role governance processes were streamlined, cost efficiency initiatives delivered against a stretch budget target, prudent refresh of aging technology projects initiated and service.
Developed a sustainable multi-sourcing strategy for IS taking into account changing market dynamics, business requirements and organisational maturity. The strategy is fundamental to the transformation of IS and is currently being implemented. Whilst in this role also delivered a comprehensive discovery exercise across IS that formed the basis for a number.
Merged the telecommunications operational departments comprising ~50 network professionals in the UK and US into a single coherent operating unit and established a global operating model for the function. Delivered enterprise wide voice and data connectivity to over 30,000 users. Also led the strategy for the re-tendering of the National Grid operational.
Managed the day to day delivery of outsourced infrastructure services across National Grid.
Managed the initial phases of a major infrastructure transformation programme prior to taking over responsibility for day to day operations.
Led the technical negotiations associated with the outsourcing of all infrastructure services for National Grid. This required the management of a team of ~20 subject matter experts and close liaison with the Commercial, HR and Legal streams.
Successfully managed a number of major telecommunications programmes, including the implementation of a private microwave network, consolidation of 13 Regional Network Management Centres into 1 and major office relocations. Led the technical stream for the outsourcing of telecommunications in 1996; this involved developing requirements, procurement.
Responsible for the conceptual design of telecommunications systems for a complex of offshore gas platforms
Responsible for the development of functional, design and equipment specifications for offshore telecommunications systems
Start-up technical consultancy working with a number of North Sea Oil companies
Quick answers generated from the profile data available on this page.
Nigel Walker works for HCLTech.
Nigel Walker is listed as Service Director - HCLTech at HCLTech.
AeroLeads has found 1 work email signal at @xant.co.uk for Nigel Walker at HCLTech.
Nigel Walker is based in Stratford-Upon-Avon, England, United Kingdom while working with HCLTech.
Nigel Walker has worked for Hcltech, Verizon, Verizon Enterprise Solutions, Verizon Business, and National Grid.
You can use AeroLeads to view verified contact signals for Nigel Walker at HCLTech, including work email, phone, and LinkedIn data when available.
Nigel Walker holds Telecommunications from Royal Signals College Of Telecommunications.
Nigel Walker is listed with skills including Telecommunications, Professional Services, Managed Services, Governance, Consultancy, Solution Selling, Vendor Management, and Service Delivery.
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