Responsible for sales and marketing, new business development, accounts, budgets and IT. I work with the CEO to understand strategic objectives and develop an operations strategy to achieve it. Assign operations resources effectively to ensure goals and objectives are met, and daily processes are done. Functional responsibility includes managing sales and customer relations, day to day operations of the company and developing processes as needed.

Global BPO providing document related and marketing outsourcing solutions to Global Investment Banks and Law firms. My role was primarily to articulate and present the service offering to clients, advise the business on market trends and opportunities and also identify strategic partners and manage proposition development. A large part of my role was also to prepare business cases and investment plans for top management on service offering diversification.

Diagnostic startup in India testing Newborns for genetic disorders causing mental retardation & sudden infant deaths. My role, in what was originally a 3 person team, encompassed all activities from building out the lab to getting the business off the ground. Main responsibilities were to develop a route to market through premium hospitals across India, Sri Lanka and the Middle East, and also identify new distribution channels and geographies. Worked extensively with the public sector and also… Show more Diagnostic startup in India testing Newborns for genetic disorders causing mental retardation & sudden infant deaths. My role, in what was originally a 3 person team, encompassed all activities from building out the lab to getting the business off the ground. Main responsibilities were to develop a route to market through premium hospitals across India, Sri Lanka and the Middle East, and also identify new distribution channels and geographies. Worked extensively with the public sector and also executed and project managed India's first government contract for Newborn Screening in the state of Goa. The business achieved industry leading status in 4 years and continues to be India's premier Newborn testing facility. Show less

Indian BPO providing outsourced solutions for the publishing industry. My role was to build market share in N. America and UK by representing the business at key industry events to build brand awareness of services in content writing, abstracting, indexing and cataloguing. Visited all major markets understanding customer needs, pricing and competition.