* Collaborated with stakeholders to understand business objectives and gather requirements for dashboard projects using business intelligence tools.* Translated business requirements into technical specifications for development teams, ensuring alignment with project goals and objectives.* Managing GRC tool projects: Leading projects from initiation to closure, ensuring that all project deliverables are completed on time, within budget, and to the satisfaction of stakeholders.* Analyzing legacy system data: Reviewing data from legacy systems and working with stakeholders to identify the relevant data to be migrated into ServiceNow.*Designing and configuring data migration: Developing a migration strategy and plan, designing data models and mapping data fields from the legacy system to GRC tool.*Developed and maintained documentation, including Business Requisition Document (BRD), process models, use cases, and system diagrams, to support project implementation and maintenance.*Demonstrated strong written and verbal communication skills, including technical writing, to facilitate clear and effective communication among team members and stakeholders.* Supported the implementation and testing of new systems, features, and processes, ensuring smooth deployment and functionality.* Conducting UAT: Working with end-users to ensure that solutions meet their needs and are intuitive and easy to use.* Providing vision and direction to the Agile development team and stakeholders management throughout the project.