Senior Engineer
CurrentI am a dedicated IT professional with a robust skill set in managing both On-Premise and Azure infrastructures for clients. My expertise extends to Hyper-V virtualization and hands-on experience with VMware and Azure activities. I excel in automation using PowerShell, streamlining processes for increased efficiency. A key part of my role involves designing, supporting, and maintaining Windows servers, ensuring their optimal functionality.My responsibilities also encompass the critical task of remediating vulnerabilities identified on Windows servers, contributing to a secure and resilient infrastructure. I am adept at troubleshooting issues related to infrastructure, providing timely resolutions to maintain seamless operations. Additionally, my proficiency extends to the management of Linux VM/Servers, involving patching, troubleshooting, admin tasks, and certificate renewal.On average, I handle 60 tickets per month as part of my Business As Usual (BAU) activities, demonstrating my ability to manage and prioritize tasks effectively. I have a proactive approach to preparing Standard Operating Procedures (SOPs) for various technology towers, ensuring comprehensive documentation and knowledge sharing within the team.My role also involves end-user device administration, where I focus on delivering a seamless and efficient user experience. With a commitment to excellence and a track record of successful infrastructure management, I am well-equipped to contribute to the success of any organization in need of a skilled and dedicated IT professional.