Nihan B. Email & Phone Number

Long Island, New York

United States

United States

Bohemia, New York, United States

 Assisting the Chief Technical Operations + Supply Chain Officer to identify strategic priorities for the business and implement processes to ignite growth, fuel innovation, and drive efficiencies within the organization. Serving as a liaison and conduit between the Chief and the Supply Chain organization. Owning the project management of key initiatives by providing strategic direction, ensuring that deliverables are met, and managing project timelines. Through the projects, that have been identified managing $50M savings portfolio in FY22.  Generate data analytics that can be used in strategic decision-making and the implementation of action plans. Compiling presentations and coordinating the collection of information for internal and external meetings, events critical to informing and inspiring key business stakeholders Develop strong partnerships with cross-functional teams and ensure alignment with goals, directions and deliverables.

 Oversaw key Operational focused Quality systems, Quality KPIs along with the Supply Chain operational efficiency improvement.  Lead the PSD Project for Supply Chain, through the project reduced the 12 month PSD inventory risk from all time high at $34M, down to all time low of $13M for the same period  Lead the Packaging Overfill project that delivered over $5M savings over two year period Through the revamping of the Change Control Process, reduced cycle time from 54 days to 27 days on average (50% reduction), overdue CCRs reduced from 53% to 19%. Overall 43% reduction with the open CCRs at a given time. Completed the FMEA activities for Probiotics line to ensure seamless start-up of the line at 115.  Lead complexity reduction projects for the Supply Chain, delivering over $2M savings with $5M upside in the upcoming year  The NCE assessments has been completed for all sites. Site scorecards has been standardized, SCLT KPI scorecard has been put in place and aligned with the NHSc KPIs Focused on key manufacturing and packaging sites supporting throughput improvements and increase of Customer Fill Rate; established new processes, reports for visibility and accountability.

 Acted as a change agent who actively identifies projects across all business units to implement continuous improvement projects. Ensure end-to-end (E2E) oversight and effectiveness of the Quality systems that are operational in nature. These includes but not limited to Non Conformity Management, Destruction, Product Safety, Internal Audits, Training and Material Review System across the network.  Quality rejects reduced from $7.5M cumulative to $3.7M which also translates in reject % drop from 1.55% down to projected number of 0.78% - 49.6%, 21.5% reduction in overall NCRs created by the sites (Non-Conformance Report)  P&L Write off and reserves COGs bucket improved by $4.2 YOY $12.2M to $8M  Major improvement on the visibility and performance of the key Quality systems such as : The overdue site CCRs reduced to 17% from the 65% , Deviation and CAPA systems visibility through reporting has been enabled, Training system has been deployed in Corporate Quality Functions. Because of the quarterly trend assessment and action plan program put in place, the target days for the OOS were reduced to 21 days from 30 business days. .  PSD Project: Picked up the project with the worst ever PSD projections since 2017 at $34M, through the project was able to bring the projections down to all time low to $15,1M through August with $14M projection for FY21. Through August the P&L write-off/reserve is at $30.7M, out of this $10.2M is due to NPIs, the project would have been very close to $21M target if it wasn’t for the NPI.  Worked with accounting to define additional rules for reserves to increase the visibility and as a result implemented Quarterly Obsolesce review process.  Completed the FMEA exercises for Packaging Labelling process and Continuous Probiotic processes. Identified and mitigated various cost avoidance projects delivering couple million-dollar cost avoidance throughout the time in the position.

Bohemia, New York

 Established and monitored Quality KPIs, support sites developing gap plans, ensure timely action through tracking, dashboards, alerts and escalation. Provide visibility to the senior leadership team ensuring a zero surprise environment. Acted as a change agent who actively identifies projects across all business units to implement continuous improvement projects.  Worked with all sites and functions on quality systems processes executional excellence: Quality Systems Management Review, Metrics, Change Control/Regional Document governance, Training, CAPA/NC/Investigations, Escalation, Internal Audit Through streamlining of the MRB process and tracker, problematic bulk project, KPIs and trend analysis reduced the reject % from %2.75 to 0.94% (compared to FY17), achieved ~$8.1M savings in P&L and reduced the NCRs by 60%+ and improved the fill rate of the problematic bulks over 4.5% points.  Rejected inventory due to non-conforming material reduced from $12M cumulative to $3.7M  Developed a quality metric to improve the customer service % (On Time Release), worked with the sites to push over 90% overall for the on time release.  Revamped the destruction workflow, added audit cadence to improve compliance and reduce the cycle times. Pending destruction average days reduced over 70%, down to 18-20 days. Cleaned up over $800k inventory lingering in the destruction workflow due to user errors in the workflow.  Completed RMVR (Raw Material Vendor Requalification) System improvements to make it more user friendly, efficient, and compliant. Reduced the number of RMVRs over 80% and supported Procurement cost savings project, weekly meetings have been established with the RMVR team. Over 200 materials have been addressed through pre-RMVR tracker with potential cost savings over $5M. Materials over $2.8M savings have been approved through the system.

Bayport, New York

 Responsible for Quality Team of 22  Built factory food safety and quality plans  Provided guidance, coaching and training to the factory team in the areas of Quality and Product Safety  Created procedures to ensure compliance with current regulations and best practices  Responsible for the management and oversight of contracted facility food safety prerequisites, e.g. pest control, water management, lubricants, boiler additives, etc.  Provided guidance and assistance, data collection and interpretation for new product production trials  Acted as functional leader of the HACCP team and deployment of the HACCP plan to ensure product safety. Develop work instructions provides training in all aspects of quality, food safety equipment operation and sanitation for associates at the facility  Tracked and trended quality issues at the plant and provides data to improve the performance of the quality management , in process rejects went down from 1.7% down to 0.56% resulting in couple million dollar savings to the factory.  Evaluated and improved factory process and product performance, FPQ improved from 65% to above consistent 95%.  Conducted root cause analysis studies with operations to build effective CAPAs, determine disposition of discrepant material, implemented effective CAPA system in the facility.  Worked with raw material/component suppliers and Procurement to effectively communicate quality issues and achieve resolution  Acted as primary liaison to corporate Quality Assurance, Quality Control and outside Regulatory agencies, i.e. US FDA, State Department of Agriculture and other agencies as required for the business  Monitored the performance and competency of Quality staff and provide development as needed  Served as primary plant liaison for customer/consumer quality complaint issues. Designed and deployed KPIs as needed to improve factory performance and reports to KPI information to all levels of the organization.

Jackson, Michigan Area

- Provide support and leadership to plant in QA program development and implementation. - Be the primary contact of support for respective plants to assist in projects and problem solving when quality issues arise at the facility. - Join the plants in Quality KPI (Key Performance Indicators) improvement efforts and help compile monthly reports that will lead to greater understanding of the root causes behind quality issues and ensure progress toward solutions. - Track customer concerns and chart trends in customer issues while participating in plant teams to develop solutions. - Participate in Quality Monitoring System (QMS) development and implementation. - Provide technical support in HACCP plan development, implementation and improvement. - Participate in product or process quality improvement teams and projects - Provide training as appropriate- Project management- Conduct process capability studies- Support plants during their IFS Certification audits, assure plant corrective action plans are appropriate and are forwarded to the IFS auditor within the proper timeframe. - Support plants and contribute to the closure of gaps identified in the IFS certification process. - Coordination of activities to maintain compliance to IFS standards- Assist plants in tracking and developing corrective action for non-conformances identified during internal audits.

Greater Grand Rapids, Michigan Area

• Conduct capability studies• Develop a plan to increase the yield, decrease the variation to the acceptable level, validate changeswere effective• Perform plant trials• Support production

Greater Grand Rapids, Michigan Area

• Root Cause Analysis• Lead PBED events (Plan-Brief-Execute-Debrief)• Work closely with all levels of team members• Facilitate special projects on an as needed basis• Assist with employee training• Prepare OPLs (One Point Lesson) as needed• Maintain and audit 5 S program including Material Flow Maps• Conduct line capability studies, Gage R&R Analysis• Create and maintain Playbooks for the production lines

HACCP program updates (flowcharts, ingredient hazard analyzes) and implementation• Enforcement of GMP, Food Safety, and Work Safety• Material and ingredient verification (CofA, alternative/outdated/out of specification)• Customer reporting (customer complaints, CofAs)• Supporting daily production• Responsible for QC Lab activities (calibrations, customer sampling, etc)• Conducting production performance studies• Supporting the department also from R&D aspect (formulation/processing adjustments)

Main activities and responsibilities · Project management· New bar formulations, product optimizations in the laboratory, ·Preparation of ingredient statements and nutrition labels in `Genesis' ·Preparation of mix tickets for the production, ·Raw material evaluations (ingredient substitutions, new ingredients, etc) ·Supporting the production ·Performing plant trials

•Received training on R&D laboratory•Prepared new bar formulations in ‘Genesis’,•Performed new bar formulations, product optimizations in the laboratory,•Prepared mix tickets,•Participated Quality Control activities

·Received training in quality control laboratory,·Performed Quality control tests (including microbiological tests) to raw material and finished goods to assure the raw materials and finished goods meet specifications,·Participated HACCP seminar of the company.

Bachelor, Food Enginering

Activities and Societies: FISEC (Food Industry Students European Council), EFFoST (European Federation of Food Science and Technology).

Erasmus Student, Food Technology

During my study at Technical University of Munich I attended a project group, which works with milk proteins. My research was.

High School Diploma

Activities and Societies: Girls' Volleyball Team (7 years), Girls' Basketball Team (4 years), Gymnastics Team (2 years)