Niharika Puri-Bayliss Email & Phone Number

Tailored research approach and artefacts to drive strategic and tactical outcomes. Used key insights and recommendations to influence business and product decisions. Facilitated co-design with cross-functional teams to create alignment on key decisions. Promoted the strategic benefits of Human Centred Design to stakeholders. Contributed to overall the design practise through leading and mentoring junior designers.

Melbourne, Australia

Worked across a broad range of projects from innovation and strategy to short-term, tactical initiatives to deliver high quality outputs. Advocated for the customer with research and insights using a variety of research methods. Presented and communicated to a broad range of stakeholders and audiences while demonstrating understanding of their needs and requirements.

Melbourne, Australia

Executing major marketing programs across Broker & Third Party Channels with best in class marketing using Digital, Integrated marketing, and Agile delivery. Responsible for working on programs that deepen relationships with intermediaries and their clients, driving leads and sales through intermediary channels while promoting broker engagement, experience and satisfaction.

Melbourne, Australia

Supporting multiple mortgage aggregation brands such as PLAN Australia, Choice Aggregation Services and FAST Group. Responsible for campaign and event management, content marketing, and internal and external stakeholder management.

Docklands, Melbourne

Developing and maintaining relationships with key internal and external stakeholders to promote the benefits of electronic conveyancing through the PEXA system, mentoring team members, preparing and executing property settlements using the PEXA system, and identifying and investigating any key issues pre- and post-settlement and working with other team members to seek a resolution.

Melbourne, Australia

Experience in handling customer, solicitor, and banker enquiries, investigating and resolving customer issues, working collaboratively with a team of peers to achieve targets, liaising with internal and external stakeholders, working across multiple databases to ensure accurate information provided, adhering to company guidelines and policies.

Onehunga, Auckland, New Zealand

Seminar and event organisation and facilitation, collaborating on research articles, providing information and support to families with children/young people with disabilities, networking with other organisations within the disability sector, assisting with the running of support groups for families, working on the content and editing of the bi-annual Networker magazine and other publications, creating engaging online content for the organisation's social media profiles (Facebook, Twitter and website).

Albany, Auckland, New Zealand

Working with a range of children of different ages, level of ability and diagnoses such as Autism, Aspergers, PDDNOS, and Intellectual Disability, providing training and feedback to new staff, attending, and preparing for, clinics and supervision with Board Certified Behaviour Analysts/psychologists on a regular basis to review programs and monitor behaviour, and completing clients' progress reports each quarter.

Manukau, Auckland, New Zealand

Supported clients in their homes to learn self-care and functional tasks in order to help them be more independent in their day-to-day lives.

Auckland, New Zealand

Responsible for organizing Annual General Meetings and Regional Meetings for the Auckland region, supporting the Northern Regional Chairperson in completing his duties, providing regular reports on regional activities for the National Office in Wellington, administrative duties such as applying for funding for the region, managing the regional budget, completing agendas and minutes from meetings, and attending regular forums and meetings within the Disability Sector.

Newmarket, Auckland, New Zealand

Responsible for answering all in-coming phone calls and responding to e-mail enquiries, file and record management, maintaining cheque, telephone and payroll data in Excel workbooks, and assisting office manager and staff with general administrative duties.

Master Of Arts (Ma), Psychology

Activities and Societies: South American Club, Sri Lankan Club, Youthline Phone Counselor, Mentoring

Bachelor Of Arts (Ba), Psychology

Activities and Societies: Sri Lankan Club and Hispanic Club